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For Companies At a Glance
- Tasks: Lead daily store operations, drive sales, and create an amazing customer experience.
- Company: Join Abercrombie & Fitch Co., a global leader in fashion retail with iconic brands.
- Benefits: Enjoy perks like paid time off, merchandise discounts, and career advancement opportunities.
- Why this job: Be part of a vibrant team that celebrates individuality and fosters personal growth.
- Qualifications: Bachelor's degree or one year of supervisory experience in a customer-facing role required.
- Other info: Opportunity to grow into future leaders with a promote-from-within philosophy.
The predicted salary is between 24000 - 36000 £ per year.
Company Description
Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style.
Job Description
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization.
What You'll Do
- Customer Experience
- Drive Sales
- OMNI Channel Fulfillment
- Store Presentation and Sales Floor Supervision
- Store & Stockroom Operations
- Staffing, Scheduling, and Payroll Management
- Training and Development
- Communication
- Asset Protection
Qualifications
- Bachelor's Degree OR one year of supervisory experience in a customer-facing role
- Strong problem-solving skills
- Inclusion & Diversity Awareness
- Ability to show up in a fast-paced and challenging environment
- Team building skills
- Self-starter
- Drive to achieve results
- Multi-Tasking
- Fashion Interest & Knowledge
Additional Information
As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Quarterly Incentive Bonus Program
- Paid Time Off
- Indefinite Contracts
- Paid Volunteer Day per Year, allowing you to give back to your community
- Merchandise Discount
- Private Medical Insurance Available
- Life and Disability Insurance
- Associate Assistance Program
- Paid Parental and Adoption Leave
- Pension Plan with Company Match
- Training and Development
- Opportunities for Career Advancement, we believe in promoting from within
- A Global Team of People Who'll Celebrate you for Being YOU
Hollister CO. - Assistant Manager, Silverburn employer: ABERCROMBIE AND FITCH
Contact Detail:
ABERCROMBIE AND FITCH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister CO. - Assistant Manager, Silverburn
✨Tip Number 1
Familiarise yourself with the Hollister brand and its values. Understanding their commitment to inclusivity and customer experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Highlighting your ability to drive results and foster a positive team environment will resonate well with the hiring managers.
✨Tip Number 3
Be ready to discuss your problem-solving abilities. Think of specific instances where you've tackled challenges in a retail or customer service setting, as this role requires strong analytical skills to drive sales and improve operations.
✨Tip Number 4
Prepare to demonstrate your passion for fashion and current trends. Being knowledgeable about the latest styles and how they relate to the Hollister brand can set you apart from other candidates.
We think you need these skills to ace Hollister CO. - Assistant Manager, Silverburn
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Hollister's brand ethos and values. Highlight your understanding of their commitment to inclusivity and customer experience in your application.
Tailor Your CV: Ensure your CV reflects relevant experience, particularly in retail management or customer service. Emphasise any supervisory roles and your ability to drive sales and manage teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and retail. Discuss how your skills align with the responsibilities of the Assistant Manager role and your vision for enhancing customer experience.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully solved problems in previous roles. This could include improving store operations or enhancing team performance.
How to prepare for a job interview at ABERCROMBIE AND FITCH
✨Show Your Passion for Fashion
As an Assistant Manager at Hollister, a genuine interest in fashion is crucial. Be prepared to discuss your favourite trends and how they relate to the brand's identity. This will demonstrate your alignment with their vision of celebrating individuality.
✨Highlight Your People Skills
This role involves a lot of team management and customer interaction. Share examples of how you've successfully led a team or improved customer experiences in previous roles. This will showcase your ability to create an inclusive environment.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle fast-paced situations. Think of specific instances where you overcame challenges in a retail setting, as this will illustrate your readiness for the dynamic nature of the job.
✨Demonstrate Your Analytical Skills
The role requires driving sales through business analysis. Be ready to discuss how you've used data to inform decisions in past positions. This will show your capability to contribute to the store's success through strategic thinking.
