At a Glance
- Tasks: Design user experiences for public sector digital services and conduct user research.
- Company: Join a leading tech company making a difference in the public sector.
- Benefits: Enjoy flexible working locations across the UK and competitive rates.
- Why this job: Shape impactful digital services while advocating for accessibility and user-centred design.
- Qualifications: Experience in UX design, strong portfolio, and ability to pass SC-level clearance required.
- Other info: This is a long-term contract role with opportunities for travel.
The predicted salary is between 36000 - 60000 £ per year.
Experience Designer (XD) – Public Sector Project
Start Date: ASAP
End Date: 30 June 2026
Location: Various locations across the UK (Travel may be required)
Clearance Requirement: Must hold a valid or be eligible for SC-level clearance
Rate: Negotiable
About the Role
We are seeking a highly skilled Experience Designer (XD) to support a leading technology company on a significant Public Sector programme. This is a long-term contract opportunity, ideal for a UX specialist passionate about user-centred design and experienced in working on complex, high-impact digital services. You will work closely with multidisciplinary teams to design intuitive, accessible, and user-friendly services for citizens and internal stakeholders. Your input will help shape how services are designed, built, and delivered, ensuring they meet the needs of users and the objectives of the public sector client.
Key Responsibilities
- Lead the design of user experiences across digital platforms and services.
- Conduct user research and usability testing to inform design decisions.
- Translate insights and requirements into wireframes, prototypes, and high-fidelity mockups.
- Collaborate with product managers, developers, content designers, and other stakeholders.
- Advocate for accessibility and inclusive design throughout the service lifecycle.
- Design and contribute to service blueprints, user journey maps, and interaction patterns.
- Present designs and concepts to stakeholders, including government clients.
- Work within agile teams to iterate and improve designs based on user feedback and analytics.
Essential Skills and Experience
- Proven experience as an Experience Designer or UX Designer in complex environments.
- Strong portfolio demonstrating user-centred design for web-based and digital services.
- Solid understanding of service design principles and the GOV.UK Service Standard.
- Proficiency in using design and prototyping tools (e.g., Figma, Adobe XD, Sketch).
- Excellent communication and stakeholder management skills.
- Must be UK-based and able to pass SC-level security clearance.
- Prior experience working on public sector or government digital services.
- Familiarity with agile delivery frameworks and multidisciplinary team environments.
Experience Designer (XD) – (SC Clearance) employer: Empiric
Contact Detail:
Empiric Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experience Designer (XD) – (SC Clearance)
✨Tip Number 1
Familiarise yourself with the GOV.UK Service Standard. Understanding these principles will not only help you in your design work but also demonstrate to us that you are well-versed in public sector requirements, which is crucial for this role.
✨Tip Number 2
Showcase your experience with user-centred design in your discussions. Be prepared to share specific examples of how your designs have positively impacted users, especially in complex environments similar to those in the public sector.
✨Tip Number 3
Highlight your proficiency with design tools like Figma or Adobe XD during interviews. Being able to discuss your workflow and how you use these tools to create prototypes and mockups will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience working in agile teams. We value collaboration, so sharing how you've successfully worked with product managers, developers, and other stakeholders will show that you're a great fit for our multidisciplinary environment.
We think you need these skills to ace Experience Designer (XD) – (SC Clearance)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as an Experience Designer or UX Designer, particularly in complex environments. Include specific projects that demonstrate your user-centred design skills and familiarity with public sector digital services.
Showcase Your Portfolio: Include a strong portfolio that showcases your best work in user experience design. Focus on projects that illustrate your ability to create intuitive and accessible designs, especially for web-based and digital services.
Craft a Compelling Cover Letter: Write a cover letter that clearly articulates your passion for user-centred design and your understanding of service design principles. Mention your experience with agile teams and how you advocate for accessibility in your designs.
Prepare for Interviews: Be ready to discuss your design process, including how you conduct user research and usability testing. Prepare examples of how you've collaborated with multidisciplinary teams and presented your designs to stakeholders.
How to prepare for a job interview at Empiric
✨Showcase Your Portfolio
Make sure to bring a strong portfolio that highlights your user-centred design projects. Be prepared to discuss the thought process behind your designs and how they meet user needs, especially in complex environments.
✨Understand Public Sector Needs
Familiarise yourself with the specific challenges and requirements of public sector projects. Demonstrating knowledge of the GOV.UK Service Standard and how it applies to your work will show that you are well-prepared for the role.
✨Prepare for Collaboration Questions
Since you'll be working with multidisciplinary teams, expect questions about collaboration. Think of examples where you've successfully worked with product managers, developers, and other stakeholders to achieve a common goal.
✨Advocate for Accessibility
Be ready to discuss how you incorporate accessibility and inclusive design into your work. Highlight any past experiences where you championed these principles, as they are crucial for public sector services.