Sales Team Manager

AllClear is one of the UK’s leading travel insurance specialists, proudly helping customers travel with confidence for over 20 years. With an outstanding 4.9-star Trustpilot rating, our reputation is built on consistently delivering exceptional customer experiences.

We’re proud to be a Which? Recommended Provider, and our award-winning policies are 5-star rated by Defaqto. From offering specialist cover for pre-existing medical conditions to supporting customers when they need us most, we believe travel should be accessible to everyone.

We’re now looking for a Sales Team Manager who leads by example, inspires team spirit, and drives performance. If you\’re passionate about coaching others, achieving ambitious targets, and thrive in a fast-paced, ever-changing environment — this could be your ideal next step.

Why Join Us?

• Basic Salary: £40,000 with an OTE of £48,000
• Quarterly Manager Bonus: Uncapped, with a realistic OTE of £600+ per month / £8,000 per annum
• 32 days’ annual leave (including bank holidays).
• A great benefits package, including:
  • Company-paid health cash plan
  • Company pension scheme
  • Holiday buy scheme
  • Staff discounts on travel insurance
• Ongoing training on our products and sales techniques.
• Real career progression opportunities — we love to promote from within.
• A supportive, friendly team where your ideas and input are valued.
• Based in Romford, with easy transport links and plenty of nearby amenities.

Key Responsibilities

As a Sales Team Manager, you’ll be leading a team of telesales professionals, helping them grow, perform, and succeed. Your role is all about creating a high-energy, supportive environment where people are motivated to hit targets — and feel good doing it.

• Lead and inspire your sales team to meet and beat performance targets.
• Monitor call centre metrics and spot ways to improve both customer experience and team results.
• Provide regular coaching, feedback, and support to help each person be their best.
• Keep a close eye on KPIs and use your know-how to drive consistent performance.
• Use your commercial brain to suggest new ideas and improve how we do things.
• Work closely with other teams (like operations, marketing, and compliance) to keep everything running smoothly.

What We\’re Looking For

• Experience leading a telesales or contact centre team — you\’re confident managing performance and building team culture.
• A strong understanding of sales metrics, targets, and what makes teams tick.
• Someone who’s great at coaching and knows how to bring the best out in people.
• A solid grasp of Contact Centre operations and how to keep things running efficiently.
• A proactive, solutions-focused mindset — you\’re always looking for ways to improve.
• A team player who loves collaborating and is all about hitting shared goals.
• Passion for giving customers great experiences, especially those who need extra reassurance when booking travel.