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For Companies At a Glance
- Tasks: Conduct expert surveys of kitchens and ensure accurate measurements for design.
- Company: Wren Kitchens is a leading kitchen retailer with over 100 showrooms and multiple awards.
- Benefits: Enjoy a competitive salary, bonuses, staff discounts, and excellent training opportunities.
- Why this job: Join a passionate team, enjoy career progression, and make a real impact in customers' lives.
- Qualifications: Full UK driving licence, strong attention to detail, and excellent communication skills required.
- Other info: Opportunity for personal development and a supportive work environment.
The predicted salary is between 27500 - 35500 £ per year.
About The Role
The basic salary for this role is £27,500 plus a quarterly bonus of up to £2,000, meaning you can earn up to £35,500 annually.
Main Responsibilities:
- 40 hours on rota basis, including some evenings and weekends
- Conduct expert surveys of customer’s kitchens, ensuring accurate measurements for the design process
- Record all information electronically in-line with GDPR
- Maintain an exceptional customer journey by providing outstanding service, top-quality surveys, and great communication to customers
- Support the showroom team to improve planning skills, provide feedback, and reduce errors within the business
- Ensure high-quality plans by auditing in advance of order/delivery, providing feedback to develop designers’ skills
In addition to other duties, as a responsible person, you must ensure that you have read, understood, and adhere to policies and procedures relating to Health and Safety, and your responsibilities located in the Integrated Management System (IMS) Responsibilities document.
What Wren offers:
- Staff discount on purchasing a kitchen after 1 year's continuous employment!
- Free annual eye tests and a contribution to new glasses
- Great personal development / internal promotion prospects - fantastic career progression
- Excellent training scheme
- High-quality IT equipment/software including our in-house CAD system
- Business vehicle/fuel card/equipment/uniform provided
- 25 holiday days (plus bank holidays)
About You
Essential Skills and Knowledge:
- Full UK manual driving licence
- Excellent attention to detail and error checking skills
- Highly organised, able to manage own time and multi-task
- Excellent communication skills - both written and verbal
- Be process-driven and analytical while working efficiently
- Able to provide excellent service and expert knowledge to customers
- Problem-solver, willing to think outside the box with a positive attitude
- Strong computer skills - confident in picking up new software
Desired Skills and Knowledge:
- Previous experience of conducting home measures/surveys
- Experience using CAD or planner software
- Knowledge of kitchen installation/legislation
- Knowledge of plan checking or error checking
- Previous experience working in the kitchen industry
Applicants for this role who are offered employment will be subject to a basic criminal record check from the Disclosure & Barring Service before the appointment is confirmed. However, a criminal record will not necessarily disqualify a candidate. Each case will be assessed individually, taking into account the nature of the offence and its relevance to the role applied for.
About The Company
Wren Kitchens is passionate about kitchens and about our people! We have achieved milestones such as opening over 100 showrooms, launching in the USA, and winning multiple awards including the UK's Number 1 place to work! This success is thanks to our team, the Wren family, who inspire us to push limits and make a difference. With our growth, we are looking for incredible individuals to join us and continue our success story!
Contact Detail:
Wren Kitchens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kitchen & Bedroom Surveyor
✨Tip Number 1
Familiarise yourself with kitchen design principles and common installation practices. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your CAD skills, as proficiency in this software is essential for the role. Consider taking a short online course or tutorial to enhance your abilities before applying.
✨Tip Number 3
Prepare to discuss your previous experience with surveys or home measurements. Be ready to share specific examples of how you've ensured accuracy and attention to detail in past roles.
✨Tip Number 4
Showcase your communication skills by practising how you would explain complex information clearly and concisely. This will be crucial when interacting with customers and team members.
We think you need these skills to ace Kitchen & Bedroom Surveyor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous roles involving surveys or the kitchen industry. Emphasise skills like attention to detail and communication, which are crucial for this position.
Craft a Strong Cover Letter: In your cover letter, express your passion for kitchens and customer service. Mention specific experiences that demonstrate your problem-solving abilities and how you can contribute to Wren Kitchens' success.
Showcase Technical Skills: If you have experience with CAD or planner software, be sure to mention it. Highlight your computer skills and any relevant training that aligns with the job requirements.
Prepare for the Interview: Research Wren Kitchens and their values. Be ready to discuss how your skills align with their mission and how you can enhance the customer journey through expert surveys and communication.
How to prepare for a job interview at Wren Kitchens
✨Know Your Measurements
As a Kitchen & Bedroom Surveyor, you'll need to demonstrate your expertise in taking accurate measurements. Brush up on your measuring techniques and be prepared to discuss how you ensure precision in your surveys.
✨Showcase Your Communication Skills
Excellent communication is key in this role. Be ready to provide examples of how you've effectively communicated with customers in the past, ensuring they feel valued and informed throughout the process.
✨Familiarise Yourself with CAD Software
Since strong computer skills are essential, make sure you're comfortable discussing any experience you have with CAD or planner software. If you haven't used it before, consider doing a bit of research or a quick tutorial to show your willingness to learn.
✨Demonstrate Problem-Solving Abilities
Wren Kitchens values problem solvers who can think outside the box. Prepare to share specific examples of challenges you've faced in previous roles and how you approached them to find effective solutions.
