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For Companies At a Glance
- Tasks: Support IT systems, troubleshoot hardware, and assist users with tech issues.
- Company: Join Microland, a leading tech solutions provider in the UK.
- Benefits: Enjoy flexible working options and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values innovation and collaboration.
- Qualifications: Any graduate with Microsoft 365 certification preferred.
- Other info: Remote work is possible; EU work permit required.
The predicted salary is between 36000 - 60000 £ per year.
Location: UK, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 6567935fab7d
Job Views: 5
Posted: 02.06.2025
Expiry Date: 17.07.2025
Required Skills:
- Technology | Hardware and Networking | Installation, configuration, maintenance, and repair
- Technology | Audio, Video support | Installation and configuration
- Technology | Windows and MAC Support | OS administration
- Behavioral | Aptitude | Communication
- Technology | End Point Security | Antivirus management, data encryption, DLP, desktop firewall, VPN, AD policies
Education Qualification: Any Graduate
Certification Mandatory / Desirable: Microsoft 365 Certified | Modern Desktop Administrator Associate
Responsibilities include:
- Providing support to an organization’s IT systems to ensure high uptime of computers and networks.
- Assembling and installing client desktop computers and assisting end-users in securing their hardware.
- Supporting daily technical activities for computers and endpoint devices.
- Updating support tickets with progress.
- Setting up and testing desktop peripherals.
- Performing system changes according to organizational policies.
- Conducting remote troubleshooting and maintaining documentation.
- Maintaining technical documentation with other departments.
- Providing hardware and network troubleshooting, installation of remote tools, hardware replacement, and support for various OS including Windows, MAC, and Linux.
- Supporting VIP users and coordinating with vendors.
Senior Administrator - Field Services employer: Microland
Contact Detail:
Microland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Administrator - Field Services
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows, MAC, and endpoint security. Being able to discuss your hands-on experience with these systems during an interview will demonstrate your suitability for the role.
✨Tip Number 2
Network with professionals in the field of IT support and administration. Attend industry events or join online forums where you can connect with others who work at Microland or similar companies. This could lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to showcase your problem-solving skills through real-life examples. Since the role involves troubleshooting and maintaining IT systems, having a few scenarios ready where you successfully resolved technical issues will impress your interviewers.
✨Tip Number 4
Research Microland's company culture and values. Understanding their approach to IT services and customer support will help you tailor your responses in interviews, showing that you align with their mission and are genuinely interested in contributing to their team.
We think you need these skills to ace Senior Administrator - Field Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, hardware and networking, and any specific technologies mentioned in the job description. Use keywords from the job listing to ensure your application stands out.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and explains why you are a great fit for the Senior Administrator role. Mention your experience with Windows and MAC support, endpoint security, and any relevant certifications like Microsoft 365.
Highlight Technical Skills: In your application, emphasise your technical skills related to installation, configuration, and maintenance of IT systems. Be specific about your experience with antivirus management, data encryption, and troubleshooting various operating systems.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Senior Administrator position.
How to prepare for a job interview at Microland
✨Showcase Your Technical Skills
Be prepared to discuss your experience with hardware and networking, as well as your proficiency in Windows and MAC support. Highlight specific examples of how you've successfully installed, configured, or repaired systems in previous roles.
✨Demonstrate Problem-Solving Abilities
Expect scenario-based questions that assess your troubleshooting skills. Prepare to explain your thought process when resolving technical issues, especially in high-pressure situations or when supporting VIP users.
✨Communicate Clearly
Effective communication is key in this role. Practice explaining complex technical concepts in simple terms, as you may need to assist end-users who are not tech-savvy. Good communication can set you apart from other candidates.
✨Familiarise Yourself with Company Policies
Research Microland's organisational policies regarding IT support and security. Understanding their approach to endpoint security and data protection will demonstrate your commitment to aligning with their standards and practices.
