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- Tasks: Handle diverse commercial claims and provide top-notch service to insurers.
- Company: Join a leading global law firm renowned for its expertise in the insurance sector.
- Benefits: Enjoy flexible working options, a competitive salary, and long-term career growth.
- Why this job: Be part of a supportive team with opportunities for internal progression and creative problem-solving.
- Qualifications: Previous claims handling or paralegal experience is preferred; confidence and excellent client skills are essential.
- Other info: Remote work is frequent, with occasional travel to Taunton or Bristol offices.
The predicted salary is between 36000 - 60000 £ per year.
Your new company is a global law firm with particular expertise within the insurance sector, regarded as one of the international leaders in insurance. They currently have an excellent opportunity for a Claims Handler to join their Insurance division to work on a diverse range of commercial claims. This is a fantastic opportunity to join a growing team with excellent long-term progression opportunities, allowing frequent work from home with travel to either the Taunton or Bristol office as required.
Your new role involves acting on behalf of the insurer, defending claims. You will work on a mixed portfolio of claims made against professionals on behalf of leading insurers, managing pre-litigated matters from first notification of loss to resolution. The role demands the ability to understand and deliver a first-class service to insurers and provide support to the relationship management of the client for the firm.
The team handles claims on behalf of major insurers, managing general agents and insurer-led schemes, dealing with thousands of notifications, including solicitors' professional indemnity (PI), architects, accountants, Independent Financial Advisors (IFAs), first-party cyber schemes, and Before the Event/After the Event (BTE/ATE) claims. The successful candidate will work collaboratively with clients to find creative bespoke risk solutions and drive outcomes.
You will be:
- Handling professional indemnity and financial lines claims, advising on coverage and recommending strategies for timely and effective resolutions;
- Preparing detailed technical referrals including coverage and reserving recommendations;
- Instructing and monitoring service suppliers, including external legal counsel and controlling expenditure;
- Providing support to Client's Underwriters, updating on trends, and attending claims review meetings;
- Building relationships, developing market recognition, and promoting the Claims Team;
- Assisting in the mentoring, training, and development of Assistant Claims Handlers and Technicians.
What you’ll need to succeed: Previous claims handling or paralegal experience with a good track record of handling professional indemnity claims is preferred, although claimant experience is also welcomed. Experience of BTE or ATE claims is ideal but not essential. You should be confident, articulate, and possess excellent client skills.
What you’ll get in return: A market-leading salary and benefits package, flexible working options, and genuine long-term career prospects within a global law firm. The firm also offers sponsorship for qualification for the right candidate.
If you’re interested in this role, please apply now or contact Harriet Chapman at Hays Legal for further information.
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler (Insurance)
✨Tip Number 1
Familiarise yourself with the specific types of claims mentioned in the job description, such as professional indemnity and financial lines. Understanding these areas will help you speak confidently about your knowledge during interviews.
✨Tip Number 2
Network with professionals in the insurance sector, especially those who work in claims handling. Engaging with industry contacts can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Research the global law firm’s recent cases or news articles related to their insurance division. Being informed about their work will demonstrate your genuine interest and commitment during discussions.
✨Tip Number 4
Prepare to discuss your previous claims handling or paralegal experience in detail. Highlight specific examples where you successfully managed claims or resolved issues, as this will showcase your suitability for the role.
We think you need these skills to ace Claims Handler (Insurance)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in claims handling or paralegal work. Emphasise any specific experience with professional indemnity claims, BTE, or ATE claims to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the insurance sector and your ability to deliver first-class service to clients. Mention your skills in relationship management and how you can contribute to the team.
Highlight Relevant Skills: In your application, focus on skills such as client communication, analytical thinking, and problem-solving. These are crucial for a Claims Handler role and will demonstrate your suitability for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the claims handling process.
How to prepare for a job interview at Hays
✨Know Your Claims
Familiarise yourself with the types of claims you will be handling, especially professional indemnity and financial lines. Be prepared to discuss specific cases or scenarios that demonstrate your understanding and experience in these areas.
✨Showcase Your Client Skills
Since the role requires excellent client skills, think of examples where you've successfully managed client relationships or resolved conflicts. Highlight your ability to communicate effectively and build rapport with clients.
✨Understand the Legal Landscape
Brush up on relevant legal issues related to insurance claims, particularly those involving solicitors, architects, and other professionals. Being able to discuss these topics confidently will show your preparedness for the role.
✨Demonstrate Team Collaboration
The role involves working collaboratively with various stakeholders. Prepare to share experiences where you've worked as part of a team, especially in high-pressure situations, to achieve successful outcomes.
