Personal Shopper

Fenwick Colchester, England, United Kingdom

Personal Shopper

Fenwick Colchester, England, United Kingdom

2 days ago Be among the first 25 applicants

This range is provided by Fenwick. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Are you seeking a dynamic, customer-focused position within a business on a thrilling journey? If the answer is yes, we are searching for someone to join our Concierge & Services team at Fenwick Colchester and would be delighted to receive your application!

About the Opportunity

As our Personal Shopper you will be the driving force of our Concierge & Services team in-store showcasing the very best of our hospitality to clients across the world whilst working with passion and pride to maintain our high standards, driving sales, and exceeding your targets.

Our clients deserve impeccable service delivered by people with a genuine passion for our famous product edit. This is an integral role for our business succeed, you will need to be experienced client ling, paying particular attention to what your clients want and influencing what they need!

You must be proactive and driven, staying one step ahead of our competitors; keeping abreast of what’s new in fashion and lifestyle trends, events, and services to maximize every opportunity to deliver for our clients.

Your mission will be to own and deliver as Personal Shopper by:

• Positively interact with potential and existing clients. Answering queries and providing guidance on our services, enabling customers to choose the most suitable option for them.
• Proactively grow your client book within your store and create an exciting hub of styling and shopping.
• Responsible for prepping the client rooms.
• Working confidently and collaboratively with various departments
• Staying ahead of the latest trends by taking every opportunity to expand your product knowledge, and being aware of competitor activity

About the candidate

• A strong track record of working in a luxury retail business- Essential
• A keen follower of fashion & lifestyle trends, brands, and social media
• A great communicator and strong team player
• IT system literate and confident with Microsoft Office applications. Previous experience using in a clientele tool e.g. Salesforce, Hero or Select Hub would be advantageous.
• An affinity with the Fenwick brand

When you join Fenwick, you\’ll receive;

• 25% Colleague Discount (across most areas)
• 28 days annual leave (increasing by 1 day each year to a maximum of 33 days) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year
• Birthday day – 1 additional day off in the month of your birthday
• WeCare a 24/7 online GP, mental health support service, get fit programme and more
• \’Perks*\’ a great way to get discounts, exclusive deals and cashback on a range of products and leisure activities

About Fenwick

Fenwick is the UK’s largest family-owned department store group with a rich heritage and history that has shaped who we are today! We are on an exciting journey of investment, looking towards a future that is every bit as bold and brilliant as what has gone before.

We have stores located across the UK, differing in size, and offering, specific to their local community; we are always on the lookout for talent to join our ever-growing family to exceed our customers\’ expectations.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Retail

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