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- Tasks: Manage holiday homes and serviced apartments, ensuring top-notch guest experiences.
- Company: Join a growing team focused on high-end property management in London.
- Benefits: Enjoy potential bonuses for exceeding targets and become an integral part of our ambitious team.
- Why this job: Perfect for those who love hospitality and want to make a real impact in a dynamic environment.
- Qualifications: Experience with vacation rentals and excellent communication skills are essential.
- Other info: Mac users preferred to streamline operations; remote work flexibility available.
The predicted salary is between 36000 - 60000 £ per year.
I need an experienced virtual assistant to manage a growing portfolio of holiday homes and serviced apartments. We have 1 holiday home and 2 serviced apartments currently live, with more in the pipeline coming online in late 2023. They are high-end properties and the experience we deliver to our guests is 5*. We need to focus on growing the business, so we need an experienced virtual manager to continue delivering an outstanding service to guests, and also manage the listings/adverts and pricing so that we maximise occupancy and nightly rates. This is potentially a long-term position once we find the right person. We want you to become an integral part of the team. After a trial period, there can be a target-based bonus scheme – i.e. for periods where we exceed our target revenue (occupancy x nightly rates) you receive a bonus.
Tasks will include:
- Proactively managing pricing and special deals to maximise occupancy and nightly rates
- Communicating with guests
- Creating new listings on OTAs (Airbnb, booking.com, Vbro etc)
- Managing bookings via our channel manager and dynamic pricing app
- Creating and managing an online guest guidebook
- Liaising with our housekeeping team
- Liaising with our maintenance team to address any physical maintenance
- Liaising with our finance team
Required skills:
- You must have experience managing vacation rentals/ Airbnb listings etc
- You must have excellent communication skills and written English
- You must be able to use: Smoobu, Beyond Pricing, all major OTAs, MS Teams, Asana
We are an Apple / Mac based company so use of a Mac is preferred to avoid file sync issues. Please contact me if you are suitable and want to join an ambitious team. Thank you!
Serviced apartment / Airbnb guest virtual manager employer: Jobs For All
Contact Detail:
Jobs For All Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Serviced apartment / Airbnb guest virtual manager
✨Tip Number 1
Familiarise yourself with the specific tools mentioned in the job description, like Smoobu and Beyond Pricing. Having hands-on experience with these platforms will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Showcase your communication skills by engaging with potential employers on social media or professional networks. Join relevant groups or forums where you can discuss trends in property management and share insights, which can help you stand out as a knowledgeable candidate.
✨Tip Number 3
Research the company’s current listings and their guest reviews. Understanding what they do well and where they can improve will allow you to tailor your approach and suggest actionable ideas during any interviews.
✨Tip Number 4
Network with professionals in the serviced apartment and Airbnb industry. Attend local meetups or online webinars to connect with others in the field, which could lead to valuable referrals or insights about the role you're interested in.
We think you need these skills to ace Serviced apartment / Airbnb guest virtual manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing vacation rentals or Airbnb listings. Emphasise your communication skills and any familiarity with the tools mentioned, such as Smoobu and Beyond Pricing.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the high standards expected in managing luxury properties. Mention specific examples of how you've maximised occupancy and improved guest experiences in previous roles.
Showcase Relevant Skills: In your application, clearly outline your proficiency with the required software and tools. If you have experience with channel managers or dynamic pricing apps, be sure to include that information.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Given the emphasis on excellent written English, a polished application will make a strong impression.
How to prepare for a job interview at Jobs For All
✨Showcase Your Experience
Make sure to highlight your previous experience managing vacation rentals or Airbnb listings. Be prepared to discuss specific examples of how you've maximised occupancy and improved guest satisfaction in past roles.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might be asked to role-play a guest interaction, so be ready to showcase your written and verbal communication skills.
✨Familiarise Yourself with Tools
Brush up on the tools mentioned in the job description, such as Smoobu and Beyond Pricing. Being able to discuss how you’ve used these platforms effectively will show that you're prepared and knowledgeable.
✨Understand the Company Culture
Research the company and its values. Understanding their focus on delivering a 5-star experience will help you align your answers with what they are looking for in a candidate.
