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For Companies At a Glance
- Tasks: Assist customers with vehicle parts enquiries and ensure top-notch aftersales service.
- Company: Join a dynamic automotive company in Northampton focused on customer satisfaction.
- Benefits: Enjoy 23 days holiday, birthday off, bonuses, and exclusive vehicle discounts.
- Why this job: Perfect for car enthusiasts seeking a rewarding career with growth opportunities.
- Qualifications: Experience in the automotive industry and a UK driving licence are essential.
- Other info: Work Monday to Friday with one Saturday shift every three weeks.
The predicted salary is between 26500 - 32000 £ per year.
Location: Northampton
Salary: £26,500-£32,000
Monday to Friday / There will be 1 in 3 Saturday shifts
Interaction Recruitment are recruiting for experienced Vehicle Parts Advisors for our client in Northampton. We are looking for someone passionate about vehicles and customer service.
The Duties
- Co-ordinate with trade customers on their parts enquiries
- Deliver an aftersales experience to customers to the highest possible standard
- Co-ordinate effectively with the Aftersales team to ensure that any information on the status of a service is communicated to the customers
- Carry out parts stock takes regularly and order parts when required
- Ensure all services documentations are completed and align with the company governing standards
About You
- You must have a passion for vehicles and outstanding customer service.
- It is essential that you have worked in the automotive industry before. This can be on cars or vans.
- Strong attention to detail
- Looking for a long-term opportunity with progression pathway in place
- Must have a UK Driving licence.
Benefits
- 23 days holiday plus bank holidays
- Company bonus in place
- Your Birthday off
- Excellent Parental Leave policy
- Exclusive discounts to parts, vehicle MOT's, Servicing and vehicle purchases.
For more information, please contact Dan Pearce. 07791991352 01604 620032
Contact Detail:
Paul Garvey Personal Training Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor- Vehicles
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the automotive industry. Being knowledgeable about new vehicle models and parts will not only impress your potential employer but also show your genuine passion for vehicles.
✨Tip Number 2
Network with professionals in the automotive sector, especially those who work as Parts Advisors. Attend industry events or join online forums to connect with others and gain insights that could give you an edge during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've delivered excellent customer service in previous roles. Highlighting your experience in handling customer enquiries and resolving issues will demonstrate your suitability for the position.
✨Tip Number 4
Research the company’s values and culture before your interview. Understanding what they prioritise can help you tailor your responses and show that you're a great fit for their team.
We think you need these skills to ace Parts Advisor- Vehicles
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the automotive industry, particularly any roles related to vehicle parts or customer service. Use specific examples to demonstrate your skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for vehicles and customer service. Mention why you are interested in the Parts Advisor role and how your background makes you a great fit for the position.
Highlight Relevant Experience: In your application, emphasise any previous roles where you coordinated with customers or managed parts enquiries. Detail your experience with stock management and aftersales service to align with the job requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Paul Garvey Personal Training
✨Show Your Passion for Vehicles
Make sure to express your enthusiasm for vehicles during the interview. Share any personal experiences or projects related to cars or vans that highlight your passion and knowledge in the automotive industry.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Discuss specific situations where you went above and beyond to meet a customer's needs, as this is crucial for the Parts Advisor position.
✨Know the Company and Its Standards
Research the company and understand its values and standards, especially regarding aftersales service. Being able to discuss how you align with their goals will show that you're a good fit for the team.
✨Prepare for Technical Questions
Be ready to answer technical questions related to vehicle parts and services. Brush up on your knowledge of common parts, their functions, and any relevant industry trends to demonstrate your expertise.
