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- Tasks: Lead a team to ensure a welcoming and safe hotel experience.
- Company: Join Premier Inn, a leading name in the hospitality industry.
- Benefits: Enjoy discounts, a pension scheme, and a clear career path.
- Why this job: Perfect for aspiring leaders wanting to make a difference in hospitality.
- Qualifications: Experience in retail or leadership roles is essential.
- Other info: Inclusive workplace encouraging applications from diverse backgrounds.
The predicted salary is between 22000 - 36000 £ per year.
Come and be a Duty Manager at Premier Inn in Stafford. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.
If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.
Immediate start – with all leadership experience relevant.
Pay Rate: Up to £13.36 per hour
Contract Type: Permanent
Hours: 30 hours a week – guaranteed hours to help you plan your week around!
Location: 1 Spitfire Cl, Stafford ST16 1GX
Why You’ll Love It Here:
- Training and support: At Premier Inn we do careers worth staying for, so from day one, you’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there’s a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What You’ll Do:
Join our team at Stafford North (Spitfire) Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Contact Detail:
Whitbreadrestaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel - Duty Manager
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding their commitment to customer service and team leadership will help you align your experience with what they are looking for in a Duty Manager.
✨Tip Number 2
Network with current or former employees of Premier Inn. They can provide valuable insights into the company culture and expectations, which can give you an edge during the interview process.
✨Tip Number 3
Prepare examples from your past leadership experiences that demonstrate your ability to manage a team effectively. Highlight situations where you improved customer satisfaction or resolved conflicts.
✨Tip Number 4
Showcase your adaptability and problem-solving skills during the interview. The hospitality industry can be unpredictable, so being able to think on your feet is crucial for a Duty Manager role.
We think you need these skills to ace Hotel - Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leadership and customer service. Use specific examples from your past roles that demonstrate your ability to manage a team and deliver exceptional guest experiences.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and your commitment to creating a welcoming environment. Mention how your previous experiences align with the responsibilities of a Duty Manager at Premier Inn.
Highlight Relevant Skills: Emphasise skills such as communication, organisation, and problem-solving in your application. These are crucial for managing a hotel team and ensuring guest satisfaction.
Showcase Your Leadership Experience: If you have led teams in retail or other sectors, detail these experiences in your application. Explain how you inspired your team and improved performance, as this will resonate well with the hiring managers.
How to prepare for a job interview at Whitbreadrestaurants
✨Showcase Your Leadership Skills
As a Duty Manager, your ability to lead a team is crucial. Prepare examples from your past experiences where you successfully managed a team, highlighting your communication and organisational skills.
✨Understand the Company Culture
Familiarise yourself with Premier Inn's values and culture. Demonstrating that you align with their commitment to outstanding customer service and inclusivity will show that you're a great fit for the team.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult guests or managing health and safety standards. Think through your responses in advance to convey confidence and competence.
✨Ask Insightful Questions
At the end of the interview, ask questions that reflect your interest in the role and the company. Inquire about training opportunities or career progression within Premier Inn to show your enthusiasm for growth.
