At a Glance
- Tasks: Be the friendly face that welcomes guests and creates unforgettable experiences.
- Company: Join ETM Group, a vibrant London hospitality group with diverse venues and sports bars.
- Benefits: Enjoy flexible hours, 50% discounts for you and friends, and epic perks like birthday lunches.
- Why this job: Grow your career in a fun environment that values excellence, passion, and integrity.
- Qualifications: 6 months experience in hospitality, excellent communication skills, and a flair for guest interaction.
- Other info: Follow us on social media to see our culture and opportunities!
Join to apply for the Host role at ETM Group London. We are seeking a charismatic Host/Hostess who loves guest interaction and creating memorable experiences. If you are passionate and enthusiastic, we want you on our team!
Take advantage of our learning and development opportunities and build your career with us.
Epic Perks:- Flexible working hours
- Share of service charge
- 50% discount at any of our venues for you and 5 friends
- Birthday lunch on us
- Employee referral scheme
- Shopping discounts at high street stores
- Apprenticeship schemes
- Access to Wagestream for financial management
- Support from Hospitality Action Charity and Employee Assistance Program
- Group-wide Learning and Development opportunities
- At least 6 months experience in a high-end venue as Host/Hostess or floor staff
- Excellent communication skills and guest interaction
- Knowledge of reservation platforms like Open Table and Collins (preferred)
- Ability to manage seating arrangements
- Immaculate presentation
About Us: We are a London-based hospitality group with diverse venues and sport bars. We are growing and offer many opportunities for advancement. Live our EPIC values of Excellence, Passion, Integrity, and Challenge. ETM is an equal opportunity employer committed to diversity and inclusion.
The hourly rate includes base and service charge, distributed via a Tronc Point system. Exact amounts vary.
If interested, please click apply.
Contact Detail:
ETM Group London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host
✨Tip Number 1
Familiarise yourself with the ETM Group's venues and their unique offerings. This knowledge will not only help you stand out during your interview but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Engage with ETM Group on social media. By following them and interacting with their posts, you can gain insights into their culture and values, which will be beneficial when discussing how you align with their EPIC values during the interview.
✨Tip Number 3
Prepare to showcase your guest interaction skills. Think of specific examples from your previous experience where you created memorable experiences for guests, as this is a key aspect of the Host role.
✨Tip Number 4
If you have experience with reservation platforms like Open Table or Collins, be ready to discuss it. Highlighting your familiarity with these tools can set you apart from other candidates and show that you're prepared for the role.
We think you need these skills to ace Host
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Host at ETM Group. Highlight your relevant experience in guest interaction and any specific skills that align with their requirements.
Tailor Your CV: Customise your CV to reflect your experience in high-end venues. Emphasise your communication skills, knowledge of reservation platforms, and any achievements that demonstrate your ability to create memorable guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your enthusiasm for the role. Mention why you want to work at ETM Group specifically and how you embody their EPIC values.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at ETM Group London
✨Show Your Charisma
As a Host, your personality is key! Make sure to showcase your charisma during the interview. Smile, maintain eye contact, and engage with the interviewer as if they were a guest. This will demonstrate your ability to create memorable experiences.
✨Highlight Your Experience
Be prepared to discuss your previous experience in high-end venues. Share specific examples of how you managed guest interactions and seating arrangements. This will show that you have the skills needed for the role and understand the expectations.
✨Familiarise Yourself with Reservation Platforms
Since knowledge of reservation platforms like Open Table and Collins is preferred, take some time to learn about these systems before the interview. Being able to discuss them confidently will set you apart from other candidates.
✨Emphasise Your Presentation Skills
Immaculate presentation is crucial in the hospitality industry. Dress smartly for the interview and ensure you look polished. This not only reflects your understanding of the role but also shows respect for the interview process.