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- Tasks: Manage client portfolios and assist in sales while fostering relationships.
- Company: Join a friendly team passionate about sustainable products.
- Benefits: Full training provided, great career progression, and a supportive work environment.
- Why this job: Perfect for those wanting to break into account management with a reputable company.
- Qualifications: A-Level education or equivalent; strong communication and customer service skills required.
- Other info: Must be a car owner/driver for client visits and trade fairs.
The predicted salary is between 25000 - 28000 £ per year.
Our client is expanding their friendly and professional sales team, and they are seeking a highly motivated individual to manage and assist in the management of client portfolios, fostering existing customer relationships and building new opportunities whilst reflecting the company's culture and passion for their wonderful, sustainable product.
You will be responsible for maintaining an excellent knowledge of product ranges, customers, competitors, and any activity that is happening within the industry. You will manage and update the company CRM system, support the sales team in administrative duties, and assist in maximising the sales opportunities for the business.
You will research and assist in opening new account opportunities, monitor and report on account performance in weekly reviews, and proactively contribute and support B2B communications, product launches, and promotions. You will also be happy to attend/host trade fairs and exhibitions.
Ideally, you will have a working knowledge and exposure to the retail sector and have strong customer service skills with the desire to get into an account management environment. You will assist the company Sales Representatives with their administration and ensure that the CRM database is up to date and that their activities are recorded.
The main criteria for this role is that you are a strong communicator with super customer service skills and the ability to build relationships. If you are looking to get into account management, full training will be available and you will gain a fabulous career!
Excellent opportunity for someone who is local to the Kingston area and keen to progress within an established company that offers a fabulous product. Educated to UK A-Level or equivalent ideally CAR OWNER/DRIVER ESSENTIAL FOR CLIENT VISITS AND TRADE FAIRS.
Monday - Friday, 9am - 5.30pm, OFFICE BASED, NOT HYBRID Kingston area Circa £25--28.000P.A
Account Executive/Customer Service Executive employer: Skillframe Ltd
Contact Detail:
Skillframe Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive/Customer Service Executive
✨Tip Number 1
Familiarise yourself with the company's products and values. Understanding their sustainable approach will not only help you in interviews but also show your genuine interest in the role and the company culture.
✨Tip Number 2
Network within the industry by attending trade fairs and exhibitions. This will give you a chance to meet potential colleagues and clients, and demonstrate your enthusiasm for the role while gaining insights into current market trends.
✨Tip Number 3
Brush up on your CRM skills. Since managing and updating the CRM system is a key part of the job, being proficient in this area will make you stand out as a candidate who can hit the ground running.
✨Tip Number 4
Prepare to showcase your customer service skills during the interview. Think of specific examples where you've successfully built relationships or resolved issues, as this will highlight your suitability for the role.
We think you need these skills to ace Account Executive/Customer Service Executive
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required. Tailor your application to highlight your relevant experience in customer service and account management.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles where you managed client relationships or worked in sales. Use specific examples to demonstrate your strong communication skills and ability to build relationships.
Show Enthusiasm for the Product: Express your passion for the company's sustainable products in your application. Research the company’s offerings and mention how your values align with theirs, showcasing your genuine interest in their mission.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Skillframe Ltd
✨Know the Product Inside Out
Make sure you have a solid understanding of the company's products. Research their features, benefits, and how they stand out in the market. This will help you answer questions confidently and show your genuine interest in what they offer.
✨Demonstrate Your Customer Service Skills
Prepare examples from your past experiences where you've successfully handled customer inquiries or resolved issues. Highlight your ability to build relationships and provide excellent service, as this is crucial for the role.
✨Familiarise Yourself with the Industry
Stay updated on trends and competitors within the retail sector. Being knowledgeable about the industry will allow you to engage in meaningful conversations during the interview and demonstrate your commitment to the role.
✨Show Enthusiasm for Account Management
Express your eagerness to transition into account management. Discuss why you're passionate about building client relationships and how you see yourself contributing to the company's success in this area.
