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For Companies At a Glance
- Tasks: Help customers with account issues and ensure accurate payment processing.
- Company: Join Intermountain Health, a leader in healthcare dedicated to extraordinary patient care.
- Benefits: Enjoy a generous benefits package promoting wellness and work-life balance.
- Why this job: Make a real impact in healthcare while developing valuable skills in a supportive environment.
- Qualifications: High School Diploma required; 1 year of relevant experience in revenue cycle management.
- Other info: Work in Broomfield, Colorado, with a competitive hourly rate based on experience.
Provides extraordinary care to our customers through friendly, courteous, and professional service through a broad understanding of account handling processes, extraordinary interpersonal skills, and the ability to resolve complex issues in a timely and accurate manner.
Essential Functions- Identifies appropriate payment details and saves back-up as appropriate.
- Researches, validates and makes adjustments to payment postings. Follows up in accordance with procedures and policies with an overall goal of account resolution.
- Initiates payer recoupments, payer refunds, and patients refunds where applicable. Follows up in accordance with procedures and policies with an overall goal of account resolution.
- Able to navigate various payer claim portals and understand payer functionality.
- Interacting with others by effectively communicating both orally and in writing.
- Operate computers and other office equipment, as well as various computer software.
- See and read computer monitors and documents in English.
- Recognizing true overpayments from false credits
- Researching claim cycle
- Understanding Coordination of Benefits
- Understanding EOB
- Understanding Medical Terminology
- Payment Handling
- Effective written and verbal communication
- Computer Literacy
- Time Management
- HIPAA Regulations
- High School Diploma or equivalent (GED) required
- One (1) year of experience in hospital or physician back-end revenue cycle (Payment Posting, Billing, Follow-Up, Collections) required
- Knowledge of Medicaid and Medicare billing regulations required
- Operate computers and other office equipment requiring the ability to move fingers and hands.
- Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.
- May require lifting and transporting objects and office supplies, bending, kneeling and reaching.
We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Patient Account Assoc I - Credit Balance and Acct Review employer: AECOM
Contact Detail:
AECOM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Account Assoc I - Credit Balance and Acct Review
✨Tip Number 1
Familiarise yourself with the specific billing regulations for Medicaid and Medicare, as this knowledge is crucial for the role. Understanding these regulations will not only help you in interviews but also demonstrate your commitment to the position.
✨Tip Number 2
Brush up on your communication skills, both verbal and written. Since the job involves interacting with various stakeholders, being able to convey information clearly and professionally will set you apart from other candidates.
✨Tip Number 3
Gain hands-on experience with payer claim portals if possible. Familiarity with these systems can give you a significant advantage, as it shows you can navigate the tools necessary for the job right from the start.
✨Tip Number 4
Highlight any previous experience in revenue cycle management during your discussions. Being able to discuss specific scenarios where you've successfully resolved payment issues will demonstrate your capability and readiness for the role.
We think you need these skills to ace Patient Account Assoc I - Credit Balance and Acct Review
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and skills required for the Patient Account Associate position. Familiarise yourself with terms like payment handling, EOB, and HIPAA regulations to demonstrate your knowledge in your application.
Tailor Your CV: Customise your CV to highlight relevant experience in hospital or physician back-end revenue cycle roles. Emphasise your skills in payment posting, billing, and collections, as well as any experience with Medicaid and Medicare billing regulations.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your interpersonal skills and ability to resolve complex issues. Use specific examples from your past experiences to illustrate how you meet the essential functions of the role.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Patient Account Associate role.
How to prepare for a job interview at AECOM
✨Understand the Role
Make sure you have a solid grasp of the responsibilities outlined in the job description. Familiarise yourself with payment handling processes, account resolution, and the importance of effective communication, as these are key to succeeding in the role.
✨Showcase Your Experience
Be prepared to discuss your previous experience in hospital or physician back-end revenue cycle roles. Highlight specific examples where you've successfully resolved complex issues or managed payment postings, as this will demonstrate your capability for the position.
✨Demonstrate Communication Skills
Since effective written and verbal communication is crucial, practice articulating your thoughts clearly. You might be asked to explain how you would handle a difficult customer interaction, so think of scenarios where you’ve excelled in communication.
✨Familiarise Yourself with Regulations
Brush up on Medicaid and Medicare billing regulations, as well as HIPAA regulations. Being knowledgeable about these areas will not only help you answer questions confidently but also show that you are serious about compliance and patient care.
