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- Tasks: Manage daily marina operations and lead a passionate team.
- Company: Join a leading marina operator in the stunning coastal town of Poole.
- Benefits: Enjoy a competitive salary and opportunities for career progression.
- Why this job: Be part of a dynamic team delivering exceptional customer service in a vibrant environment.
- Qualifications: Experience in yachting or marinas is a plus, but not essential; strong leadership skills required.
- Other info: Ideal for outgoing individuals who thrive in fast-paced settings.
The predicted salary is between 25000 - 29000 £ per year.
A unique opportunity to join a leading marina operator in the beautiful coastal town of Poole! My client operates out of multiple marinas in the UK and abroad, providing premium berthing and boatyard services. They require a dedicated and passionate person to join their team who is focused on delivering superb customer service.
The Main Responsibilities Of The Assistant Manager Are:
- To ensure the smooth day to day running of all operations in the marina; coordinating, allocating and monitoring the work and activities of the marina team.
- In conjunction with the site teams, ensure that daily, weekly and monthly checks are carried out as per the deadlines set, ensuring the site remains safe, secure, clean and tidy and well landscaped at all times.
- To oversee the Administration team, to ensure all tasks are completed and the debt process is adhered to.
- To lead the team and support all marina and boatyard administration to ensure all records are maintained accurately in order to yield maximum revenue; assisting with the marina and boatyard administration where necessary, ensuring payment is received for all services under the guidelines laid down.
- To ensure the day to day operation and overall image of the site reflects the Company’s position as market leader.
- To ensure all legal, HSE and company policies including financial policies are being adhered to.
- To build and develop an empowered team and motivated staff structure that functions flexibly, whilst providing the best in customer experience and site cover.
The Candidate:
- Experience in the yachting world or a role within a marina is ideal, but not mandatory.
- Good team leadership skills and a desire to deliver exceptional customer service at all times.
- Experience with operational processes and health and safety management.
- To be able to deal with customer feedback and handle appropriately.
This is a fantastic job in the yachting industry which requires the successful individual to take ownership of their own role while also being part of a team. You must be an outgoing character who thrives in and enjoys meeting the demands of a fast-paced environment head on! There are plenty of career progression opportunities on site and across the UK.
Marina Assistant Manager employer: GoNow
Contact Detail:
GoNow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marina Assistant Manager
✨Tip Number 1
Familiarise yourself with the local marina scene in Poole. Understanding the specific needs and challenges of the area can help you stand out during interviews, showing your commitment to the role and the community.
✨Tip Number 2
Network with professionals in the yachting and marina industry. Attend local events or join online forums to connect with others who can provide insights or even referrals for the Marina Assistant Manager position.
✨Tip Number 3
Demonstrate your customer service skills in real-life scenarios. Consider volunteering at local events or marinas to gain hands-on experience and showcase your ability to handle customer feedback effectively.
✨Tip Number 4
Research the company’s values and mission. Tailor your approach to align with their focus on exceptional customer service and operational excellence, which will show that you are a great fit for their team.
We think you need these skills to ace Marina Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the yachting or marina industry. Emphasise any leadership roles and customer service achievements to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the marina environment. Mention specific examples of how you've delivered exceptional customer service and led teams effectively.
Highlight Relevant Skills: In your application, focus on skills such as operational processes, health and safety management, and team leadership. Use concrete examples to demonstrate how you've successfully applied these skills in previous roles.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work in a fast-paced marina environment. Let your personality shine through in your application to show that you are the outgoing character they are looking for.
How to prepare for a job interview at GoNow
✨Show Your Passion for Yachting
Make sure to express your enthusiasm for the yachting industry during the interview. Share any personal experiences or stories related to marinas or boating that highlight your passion and understanding of the field.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you motivated your team, resolved conflicts, or improved team performance, as this role requires strong leadership capabilities.
✨Emphasise Customer Service Experience
Since delivering exceptional customer service is key, be ready to discuss your previous roles where you excelled in customer interactions. Highlight any feedback you've received from customers that showcases your ability to handle their needs effectively.
✨Understand Health and Safety Regulations
Familiarise yourself with basic health and safety regulations relevant to marina operations. Be prepared to discuss how you would ensure compliance and maintain a safe environment for both staff and customers.
