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For Companies At a Glance
- Tasks: Join our team to manage data and support systems for smart energy solutions.
- Company: We're transforming the UK energy sector for a greener, sustainable future.
- Benefits: Enjoy 25 holiday days, hybrid work options, health plans, and employee ownership schemes.
- Why this job: Be part of a mission-driven company making a real impact on energy efficiency.
- Qualifications: Attention to detail, data management experience, and problem-solving skills are essential.
- Other info: This role offers hybrid working and opportunities for professional development.
The predicted salary is between 30000 - 42000 £ per year.
Choosing to work for us means choosing to make a difference. We are changing how businesses and consumers use energy for the better, helping achieve a greener, sustainable, and more affordable energy system for everyone. Through our range of innovative energy solutions, we are delivering the future of smart energy – working closely with private and public sector partners we are playing a critical role in transforming and decarbonising the UK economy by 2050.
What's in it for you?
- 25 personal holiday days per year (with additional 8 public holidays) increasing to 30 personal days after 5 years of service (includes options to buy and sell)
- Hybrid working options.
- Enhanced Maternity leave. Paternity and Adoption leave.
- Automatic enrolment into our Employee Ownership Scheme.
- 24/7 free and confidential employee assistance service.
- Medicash health plan offers a wide variety of benefits from cashback on everyday healthcare treatments like optical, dental and physio treatments.
- Discounted gym memberships and free 24/7 online GP.
- Life Insurance (4 x annual salary)
- Pension matching scheme (up to 5% of salary)
- Developing our people is important to us - we support and encourage development by offering internal and external accredited courses, secondments and study support.
What's the role?
We are currently looking for an Operations Data and Support Systems Assistant to join the Horizon Energy Infrastructure Team at their office in Salisbury. The successful applicant will be a core member of the Operations Team, with the main goal to guarantee revenue streams. The role will be responsible for the quality and availability of systems information and data to manage the meter portfolio. Accurate data is essential to ensure speedy and efficient operational processes including billing. The successful candidate will be responsible for identifying potential issues and implementing corrective actions, remedying areas of revenue leakage and maintaining a variety of data across multiple systems and sources.
This role is offered on a hybrid working basis and the contractual hours are 40 hours per week, Monday to Friday.
Key Responsibilities:
- Prepare and update data in operational registers, the meter portfolio management system and associated financial systems to maintain data accuracy and validity.
- Log, record and create assets in the meter portfolio management system, delete or amend records where applicable and maintain registers of all activity linked to finance reconciliations.
- Prepare termination data to cease billing activity for meters on rental, issue invoices to customers tracking payments and updating internal records.
- Assist in validating invoice disputes, respond promptly to external customers, adjust data where necessary in company systems and implement corrective financial/data transactions when required.
- Manage escalation of data discrepancies internally with IT colleagues and externally with outsourced partners.
- Test system updates, record changes and implement training on changes with other colleagues.
- Provide senior management with accurate reports reflecting portfolio health and provide timely reports to the finance department monthly.
To be considered for this role, we would love you to have/be:
- Excellent attention to detail and solid organisational skills.
- Experience in accurately compiling and checking data entries for multiple management systems.
- A logical thinker with demonstrable problem-solving experience.
- The ability to communicate professionally, both verbal and written.
- Experience in engaging with multiple stakeholders.
- Experience with CRM applications and Management Information Systems.
- Experience with credit, invoicing, and debt collection processes utilizing a variety of software systems.
- Power BI experience.
Operations Data and Support Systems Assistant employer: SMS Plc
Contact Detail:
SMS Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Data and Support Systems Assistant
✨Tip Number 1
Familiarise yourself with the energy sector and the specific challenges it faces, especially regarding data management and billing processes. Understanding the context in which we operate will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Brush up on your skills with CRM applications and Management Information Systems, as these are crucial for the role. Consider taking online courses or tutorials to enhance your proficiency, which can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the energy sector, particularly those involved in operations and data management. Engaging with industry peers can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 4
Prepare to discuss your problem-solving experiences in detail. Think of specific examples where you've identified issues and implemented solutions, as this will showcase your logical thinking and attention to detail, both of which are essential for this position.
We think you need these skills to ace Operations Data and Support Systems Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Operations Data and Support Systems Assistant role. Emphasise your attention to detail, organisational skills, and any experience with data management systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your background in data management and problem-solving aligns with their mission of transforming the energy sector.
Highlight Relevant Experience: In your application, focus on specific examples from your past work that demonstrate your ability to manage data accurately, handle invoicing processes, and communicate effectively with stakeholders.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at SMS Plc
✨Showcase Your Attention to Detail
As the role requires excellent attention to detail, be prepared to discuss specific examples from your past experiences where your meticulousness made a difference. Highlight any instances where you identified errors or improved data accuracy.
✨Demonstrate Problem-Solving Skills
The company values logical thinkers with problem-solving experience. Prepare to share scenarios where you faced challenges and how you approached resolving them. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Familiarise Yourself with Relevant Software
Since the role involves using CRM applications and Management Information Systems, brush up on your knowledge of these tools. If you have experience with Power BI, be ready to discuss how you've used it in previous roles to analyse data or generate reports.
✨Engage with Stakeholders
The ability to communicate professionally with multiple stakeholders is crucial. Think of examples where you successfully collaborated with different teams or external partners. Be ready to explain how you managed those relationships and resolved any conflicts.
