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- Tasks: Coordinate patient appointments and manage waiting lists in a supportive team environment.
- Company: Join ACES, a leading provider of NHS eye care since 2005, dedicated to patient care.
- Benefits: Enjoy a competitive salary, professional growth opportunities, and a culture of care and integrity.
- Why this job: Be part of a team that values excellence and positively impacts local communities and the environment.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: This role offers a chance to work in a dynamic setting with a focus on patient care.
The predicted salary is between 20316 - 28776 £ per year.
Waiting List Coordinator Hours – 40 hours per week Salary – £25,396 per annum ACES is a pioneering independent provider of NHS ophthalmic care in the community and patient care is at the heart of everything we do. We have been providing NHS eye care since 2005 and will be expanding in 2024 and beyond. We provide a range of services including cataract surgery, YAG laser treatment, glaucoma treatment, oculoplastics and general ophthalmology. The ACES team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. This culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. Role Purpose The post holder will contribute to the administrative function, actively assisting the multi-professional team in the provision of a quality service. They will assist in the ongoing administration of the department, booking of appointments/surgery, coordination of the care pathway and management of waiting lists. Main Duties and Responsibilities Work with the Administration Manager to schedule all incoming referrals Liaise with MDT team, local services, patients etc. making and receiving phone calls to schedule patients’ appointments Undertake all the administration required for patient appointments/surgery; booking on the system Support the management of waiting lists; involves adding patients to the waiting list, scheduling appointments and liaising with the relevant clinical staff Use and maintain records for all patients Liaise with professional and clinical staff within the service to discuss queries and action as required Respond to enquiries by telephone or visitors to the service. Offer information when requested and, where possible and appropriate, take action to respond to queries directly Undertake general office and clerical tasks, e.g. taking calls, processing referrals, scanning and photocopying Undertake other duties as necessary to support the smooth running of the service and as requested by your manager To be the first point of contact for all telephone calls and enquiries Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. ACES is an equal opportunities employer. #J-18808-Ljbffr
Waiting List Coordinator ACES employer: Anglia Community Eye Services
Contact Detail:
Anglia Community Eye Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting List Coordinator ACES
✨Tip Number 1
Familiarise yourself with the services ACES provides, especially in ophthalmic care. Understanding their offerings like cataract surgery and glaucoma treatment will help you speak confidently about how you can contribute to their mission during any discussions.
✨Tip Number 2
Network with current or former employees of ACES on platforms like LinkedIn. Engaging with them can provide insights into the company culture and the specific skills they value, which can be beneficial when you get the chance to discuss your fit for the role.
✨Tip Number 3
Prepare to demonstrate your organisational skills and ability to manage multiple tasks effectively. Since the role involves coordinating appointments and managing waiting lists, think of examples from your past experiences that showcase these abilities.
✨Tip Number 4
Show your enthusiasm for patient care and community service. ACES values a culture of care and integrity, so be ready to discuss why these principles are important to you and how you can embody them in your role as Waiting List Coordinator.
We think you need these skills to ace Waiting List Coordinator ACES
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Waiting List Coordinator position. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your administrative experience, particularly in healthcare settings. Emphasise any experience with scheduling, patient management, or working within a multi-professional team.
Write a Compelling Cover Letter: In your cover letter, express your passion for patient care and your commitment to supporting a culture of trust and integrity. Mention specific examples of how you've contributed to similar environments in the past.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Anglia Community Eye Services
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Waiting List Coordinator. Be prepared to discuss how your skills and experiences align with the tasks mentioned, such as scheduling appointments and managing waiting lists.
✨Showcase Your Communication Skills
As this role involves liaising with various stakeholders, it's crucial to demonstrate your communication abilities. Prepare examples of how you've effectively communicated in previous roles, especially in handling enquiries or coordinating with teams.
✨Highlight Your Organisational Skills
The position requires strong organisational skills to manage patient appointments and waiting lists. Be ready to share specific instances where you've successfully organised tasks or projects, showcasing your ability to multitask and prioritise effectively.
✨Emphasise Teamwork and Culture Fit
ACES values a culture of care, trust, and integrity. During the interview, express your commitment to teamwork and how you can contribute to a positive work environment. Share experiences that reflect your ability to support colleagues and work collaboratively.
