Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead daily operations, ensuring service delivery and compliance while supporting a dedicated team.
- Company: Join a Hull-based charity with over 30 years of experience in supporting vulnerable individuals.
- Benefits: Enjoy flexible hours, free parking, 26 days holiday, and an 11% employer pension contribution.
- Why this job: Make a real difference in people's lives while working in a supportive and rewarding environment.
- Qualifications: Strong operational management experience, IT skills, and a passion for the charity sector required.
- Other info: Annual salary reviews and a collaborative team culture await you!
Are you passionate about supporting vulnerable individuals and making a real difference in people’s lives? Do you have operational management experience from within the Public Sector, Charity, Not for Profit or Third Sector? We’re excited to be working exclusively with a Hull-based charity who, for over three decades, have been at the forefront of supporting service users from across the city. This well-established organisation provides support services from multiple sites, and they are now looking for a new forward thinking, Operations Manager to join their close-knit, dedicated team.
What the Operations Manager job involves:
- This is a varied and hands-on operational role where you’ll be supporting the delivery of essential services, working closely with your line Manager and wider team.
- Coordinating incoming referrals and ensuring service delivery aligns with contractual obligations and internal procedures.
- Taking the lead on day-to-day operational matters, including compliance, standards, and service quality.
- Providing guidance and direction to on-site staff, supporting them to maintain high levels of service and operational consistency.
- Building effective working relationships with a range of external partners including local authorities, service providers and outside agencies.
- Participating in the on-call rota to provide support during out-of-hours situations, when necessary.
- Maintaining accurate operational records and reports using Microsoft Office and relevant management systems.
Skills required:
- This role would suit someone with strong operational management experience who is passionate about working within the charity sector.
- Proven ability to manage processes, lead teams, and deliver change.
- A collaborative approach and a passion for helping people.
- Strong IT skills, particularly using Microsoft Office and management software.
- A full UK driving licence.
Other information:
- Free Car Parking available.
- While the core working hours are Monday to Friday, 37 hours per week, there is flexibility to self-roster around your person and the organisations operational needs.
- 11% employer contribution pension.
- 26 days holiday plus bank holidays.
- Annual salary reviews.
You’ll be joining a truly rewarding organisation where every day brings a new challenge and a chance to really make a difference. This is an opportunity to work for a charity that genuinely cares, both for its service users and its team.
Operations Manager employer: KD Recruitment
Contact Detail:
KD Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Familiarise yourself with the charity's mission and values. Understanding their core objectives will help you align your experience and passion for supporting vulnerable individuals with their goals during any discussions or interviews.
✨Tip Number 2
Network with professionals in the charity sector, especially those who have worked in operational roles. Engaging with them can provide insights into the specific challenges and expectations of the Operations Manager position, which can be invaluable when preparing for interviews.
✨Tip Number 3
Highlight your experience in managing compliance and service quality in previous roles. Be ready to discuss specific examples where you've successfully led teams to meet operational standards, as this is a key aspect of the job.
✨Tip Number 4
Prepare to demonstrate your IT skills, particularly with Microsoft Office and management software. Consider bringing examples of reports or records you've maintained in past roles to showcase your proficiency and attention to detail.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Operations Manager position. Tailor your application to highlight your relevant experience in operational management, particularly within the charity or public sector.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your operational management experience. Use specific examples that demonstrate your ability to manage processes, lead teams, and deliver change, as these are crucial for this role.
Write a Strong Cover Letter: In your cover letter, express your passion for supporting vulnerable individuals and your commitment to the charity sector. Highlight how your skills align with the organisation's mission and the specific requirements of the Operations Manager role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in an operational management role.
How to prepare for a job interview at KD Recruitment
✨Show Your Passion for the Cause
Make sure to express your genuine passion for supporting vulnerable individuals during the interview. Share personal stories or experiences that highlight your commitment to making a difference in people's lives, as this will resonate well with the charity's mission.
✨Demonstrate Operational Expertise
Be prepared to discuss your operational management experience in detail. Highlight specific examples where you successfully managed processes, led teams, and delivered change, particularly within the charity or public sector. This will showcase your suitability for the role.
✨Emphasise Collaboration Skills
Since the role involves building effective relationships with external partners, emphasise your collaborative approach. Provide examples of how you've worked with local authorities or service providers in the past, demonstrating your ability to foster strong partnerships.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions related to compliance, service quality, and operational challenges. Prepare thoughtful responses that illustrate your problem-solving skills and ability to maintain high service standards, especially in challenging situations.
