Authorities Administrator

Authorities Administrator Hours: 40 hours per week, Monday to Friday Benefits: 22 days annual leave rising to 23/25 days based on length of service plus bank holidays, Perkbox discounts, Specsaver voucher, plus specialised motor trade industry discounts and O2. Company Overview: VMS (Fleet Management) Ltd is part of the fast growing VMS Automotive Group offering a range of services comprising of Contract Hire & Fleet Management, Accident Management as well as offering Maintenance Services from our inhouse workshops and a leading provider of transport refrigeration systems, air conditioning solutions and converting panel vans into commercial, refrigerated vehicles.  VMS Automotive operate nationwide with workshops and vehicle hire sites throughout the UK with our Head Office based in Stevenage and our Operations centre based in Bury St Edmunds. As a result of our continued growth, we are looking for additional team members to join our team to help us continue providing outstanding service to our customers. Main Responsibilities: Manages client accounts – looking after the client’s vehicles and ensuring good service at all times Negotiates & approves costs for vehicle repairs (including mechanical & bodywork) Requests written estimates, vehicle health checks & pre-mot checks Returns approved order numbers to dealer network Research & source alternative part supply Liaise with clients and accounts department as necessary to obtain PO numbers Update costs, notes and status codes on client databases Approve & updates VMS Rental/VMS Refrigeration costs on client database Deliver written proposals to de-fleet vehicles beyond repair due to excessive costs Arrange for independent engineers to attend workshops & submit damage reports Skills & Experience: Technical vehicle knowledge preferred Understanding of vehicle mechanics, parts & repair times Strong negotiator Microsoft Office Suite (mainly Word, Outlook & Excel) Ability to effectively manage budgets Highly organised Effective communicator (written & verbal) Excellent telephone manner Team player If invited to interview, you will need to provide evidence of your right to work in the UK Due to the nature of the role, we are not accepting applicants who reside outside of the UK. No Agencies