At a Glance
- Tasks: Manage export/import operations, customer enquiries, and shipment processing.
- Company: Join a well-established freight forwarding team in Gatwick.
- Benefits: Enjoy 20 days holiday, company laptop, and potential salary adjustments.
- Why this job: Great opportunity for growth in a dynamic environment with hands-on tasks.
- Qualifications: Experience in export/import operations and handling Dangerous Goods is essential.
- Other info: Monday to Friday hours with paid overtime opportunities after training.
Supreme Recruitment is currently seeking an experienced and proactive Export/Import Operations Consultant to join a well-established freight forwarding team based in Gatwick. This is a brilliant opportunity for someone with a strong background in freight operations, particularly in handling Dangerous Goods and Restricted Goods, to take on a varied, hands-on role with room to grow and develop.
Key Responsibilities:
- Responding to customer enquiries and managing inbound calls
- Preparing and sending accurate job quotations
- Processing both Export and Import shipments
- Liaising with carriers, subcontractors, and internal departments
- Handling job costing and raising invoices
- Supporting occasional warehouse tasks when needed
- Running your own desk efficiently while keeping records accurate and up to date
What Weβre Looking For:
- Solid experience in Export, Import, and Customs operations
- Previous exposure to Dangerous Goods and/or Restricted Goods is essential
- Organised, detail-oriented, and confident working independently
- A team player with excellent communication skills
- Comfortable using IT systems and logistics platforms
Working Hours:
Monday to Friday 09:00 - 18:00 (with a 1-hour lunch break)
Salary & Benefits:
- 30,000 - 35,000 per annum (based on age and experience)
- 20 days holiday + 8 bank holidays
- 3-month probation period
- Company laptop provided
- Post-Probation Perks (Once Fully Trained):
- Performance review with potential salary adjustment
- Paid overtime opportunities
- Company phone (if required)
- Enrolment into company pension scheme
Export/Import Operations Consultant employer: Supreme Recruitment
Contact Detail:
Supreme Recruitment Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Export/Import Operations Consultant
β¨Tip Number 1
Familiarise yourself with the latest regulations and best practices in freight forwarding, especially regarding Dangerous Goods and Restricted Goods. This knowledge will not only boost your confidence but also demonstrate your commitment to the role during interviews.
β¨Tip Number 2
Network with professionals in the freight forwarding industry, particularly those who have experience in Export and Import operations. Attend relevant events or join online forums to gain insights and potentially get referrals that could help you land the job.
β¨Tip Number 3
Brush up on your IT skills, especially with logistics platforms and software commonly used in freight operations. Being tech-savvy can set you apart from other candidates and show that you're ready to hit the ground running.
β¨Tip Number 4
Prepare for the interview by practising responses to common questions related to handling customer enquiries and managing shipments. Use specific examples from your past experiences to illustrate your problem-solving skills and ability to work independently.
We think you need these skills to ace Export/Import Operations Consultant
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience in export and import operations, especially any work with Dangerous Goods and Restricted Goods. Use specific examples to demonstrate your skills and achievements in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the freight forwarding industry. Mention how your background aligns with the key responsibilities listed in the job description, and express your enthusiasm for the opportunity to grow within the company.
Highlight Relevant Skills: In your application, emphasise your organisational skills, attention to detail, and ability to work independently. Provide examples of how you've successfully managed customer enquiries or processed shipments in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial in this role.
How to prepare for a job interview at Supreme Recruitment
β¨Showcase Your Experience
Make sure to highlight your solid experience in Export, Import, and Customs operations during the interview. Be prepared to discuss specific examples of how you've handled Dangerous Goods and Restricted Goods, as this is essential for the role.
β¨Demonstrate Organisational Skills
Since the job requires being organised and detail-oriented, come prepared with examples that showcase your ability to manage multiple tasks efficiently. Discuss how you keep records accurate and up to date while running your own desk.
β¨Communicate Effectively
Excellent communication skills are crucial for this position. Practice articulating your thoughts clearly and confidently, especially when discussing how you handle customer enquiries and liaise with carriers and subcontractors.
β¨Familiarise Yourself with IT Systems
As the role involves using IT systems and logistics platforms, itβs a good idea to brush up on any relevant software youβve used in the past. Be ready to discuss your comfort level with technology and how it has helped you in previous roles.