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- Tasks: Deliver medicines to care homes and patients, ensuring outstanding customer care.
- Company: Boots is a leading healthcare provider dedicated to community care and inclusivity.
- Benefits: Enjoy flexible hours, employee discounts, and access to 24/7 counselling support.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Must have at least 1 year of driving experience and a genuine desire to help others.
- Other info: Flexible part-time options available; training provided for all new drivers.
We are looking for drivers who can be flexible to meet our customers’ needs. Your basic hours will be 10 per week, and your days of work will be Monday to Saturday. You will cover Evenings and Weekend shifts and your normal start and finish times will be 16:30 to 20:30. You will be on-call for a further two shifts per week as a minimum, to cover extra deliveries as needed by our customers.
Joining us as a Boots Healthcare Logistics Driver (HLD) is a great opportunity. You’ll deliver first class care to those in the community who might otherwise never visit a Boots store. You’ll be part of a unique service that prioritises the patient behind the parcel; this really is a role that offers so much more than other delivery roles.
About the role
You will report into the Healthcare Logistics Manager and your role will be to provide outstanding customer care by delivering and collecting medicines from Care Homes, patients at home, GP surgeries and other Boots stores within an allocated route time. You will play a crucial role in ensuring timely and accurate deliveries whilst following safety protocols. You’ll be provided with a vehicle that is maintained by Boots with all the training and equipment that you will need to work safely, including a handheld device that provides pre-planned routing and satellite navigation.
You will also:
- Build great relationships with store teams, care homes and GP surgeries.
- Follow standards, operating policies and health and safety procedures.
- Drive safely and legally.
- Keep your vehicle maintained and clean, reporting any damage or issues.
- Feedback relevant customer comments and concerns and make suggestions on how the operation can be improved.
- Be a proud ambassador for Boots Healthcare Logistics.
What you’ll need to have
These are the essential skills or experience needed to succeed in this role. Full training is provided for this role:
- A minimum of 1 year’s driving experience.
- Able to read and interpret delivery routes and instructions.
- Enjoy following process and working at pace to achieve service levels and targets.
- Physical stamina and capability to work in a manually demanding role with heavy lifting.
- Comfortable using new technology.
- Calm in the face of unexpected changes or challenges.
- Comfortable in new situations and meeting new people.
- A genuine desire to help people and provide legendary care.
It would be great if you also have:
These are desirable, not essential, so we would welcome applications from candidates that don’t match this additional criterion:
- Basic numeracy skills.
- Experience in a driving role.
- Experience in a customer-facing role.
Our benefits
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it’s with you, we change for the better.
What’s next?
If your application is successful, you will be invited to attend an in-person interview within the next 14 days. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer and you will be asked to submit a DBS (Disclosure & Barring Service). Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
At Boots care is at the heart of everything we do. Discover how we support you to achieve your goals, how we’re creating an open and inclusive working environment and explore our meaningful benefits.
Boots Healthcare Logistics Driver employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Boots Healthcare Logistics Driver
✨Tip Number 1
Familiarise yourself with the local area and delivery routes. Knowing the quickest paths and potential obstacles can help you stand out during the interview, showing your commitment to efficient service.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've handled challenging situations in the past. This role is all about delivering care, so showcasing your ability to connect with people will be a big plus.
✨Tip Number 3
Be ready to discuss your flexibility regarding working hours. Since the role requires evening and weekend shifts, expressing your willingness to adapt will show that you're a great fit for the team.
✨Tip Number 4
Research Boots Healthcare Logistics and their values. Understanding their mission to provide exceptional care will help you align your answers during the interview, making you a more appealing candidate.
We think you need these skills to ace Boots Healthcare Logistics Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant driving experience and customer service skills. Emphasise any previous roles where you had to follow processes or work under pressure, as these are key for the Boots Healthcare Logistics Driver position.
Craft a Strong Cover Letter: In your cover letter, express your genuine desire to help people and provide excellent care. Mention your flexibility in working hours and your ability to adapt to unexpected changes, which are crucial for this role.
Highlight Relevant Skills: Clearly outline your ability to read and interpret delivery routes, as well as your comfort with using technology. If you have experience in physically demanding roles or heavy lifting, be sure to include that too.
Show Enthusiasm for the Company: Research Boots and mention why you want to work for them specifically. Highlight their commitment to inclusivity and community care, and how you align with their values in your application.
How to prepare for a job interview at The Boots Company PLC
✨Show Your Flexibility
Since the role requires flexibility in working hours, be prepared to discuss your availability and willingness to cover evening and weekend shifts. Highlight any previous experience where you adapted to changing schedules.
✨Demonstrate Customer Care Skills
This position is all about delivering exceptional care. Share examples from your past roles where you went above and beyond for customers, especially in challenging situations. This will show your genuine desire to help people.
✨Familiarise Yourself with Safety Protocols
Understanding and following safety protocols is crucial in this role. Brush up on relevant health and safety procedures and be ready to discuss how you ensure safety while driving and handling deliveries.
✨Prepare for Route Navigation Questions
As you'll be using a handheld device for routing, be prepared to answer questions about your experience with navigation technology. You might also want to mention any instances where you successfully navigated complex delivery routes.
