Ward Clerk

Ward Clerk

Bury St Edmunds Full-Time 20000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide essential admin support, manage diaries, and assist with documentation in a healthcare setting.
  • Company: Join Elysium Healthcare, a leading provider of mental health services across England and Wales.
  • Benefits: Enjoy 33 days annual leave, free meals, career development, and a supportive work environment.
  • Why this job: Make a real impact on young women's lives while developing your skills in a caring team.
  • Qualifications: Must be organised, adaptable, and proficient in Microsoft Office; no prior experience required.
  • Other info: Work full-time at The Chimneys Clinic, a unique service focused on recovery and personal growth.

The predicted salary is between 20000 - 30000 £ per year.

Join the team at The Chimneys as a Ward Clerk and enjoy a career where you will be valued and supported in everything you do. Working alongside the multidisciplinary team, you will provide day-to-day administrative support for the wards, including updating service users' information, managing the ward diary, updating service users' timetables and minute taking.

As a Ward Clerk, you will be responsible for arranging meetings and typing up all correspondence and documentation. At Elysium, we want the best for you. That’s why you will have continuous access to a range of training courses to enable you to reach your career goals. After all, a better you means better care.

As a Ward Clerk You Will Be:

  • Supporting the admin team with general administration and providing clerical and typing duties.
  • Use of information technology to produce various documents and electronic information.
  • Manage, organise, and update relevant data using database applications including electronic rostering system.
  • Maintaining and updating filing and record-keeping systems.
  • Updating of information (primary nurse lists, ward posters etc.).
  • Answering and directing calls as required.
  • Assist wards as required, e.g. typing duties, stationery, recording of service user medical appointments, liaising with the Ward to ensure ward diary/Shared Calendar entries are updated/correspond etc.

To Be Successful In This Role, You Will Have:

  • Knowledge of Microsoft Office programmes.
  • Excellent organisational and communication skills.
  • Ability to respond to changes in service / adaptable / open to change.
  • Excellent interpersonal skills.
  • Organises and prioritises own work within established procedures but refers more complex issues to the relevant manager.

Communications will be with service users, as well as with other staff, and will regularly require some judgement, as information will need to be gathered to facilitate correct administrative records. The nature of the role means that the role holder may very occasionally be faced with some challenging situations. Working hours will be 37.5 hours per week.

Where You Will Be Working:

Location: New Rd, Rougham, Bury St Edmunds, Bury Saint Edmunds IP30 9LR. You will be working at The Chimneys Clinic, a 12 bedded service providing specialist care that is specifically designed to support women that have a diagnosis of an emerging or personality disorder. Working alongside the multidisciplinary team at The Chimneys, you will support with mindful practice, high levels of engagement and think on your feet to create activities to aid the recovery for each young woman within their journey.

The focus of the service is to enable the young women to work on ways to decrease harmful behaviours and replace them with effective strategies to enhance their lives and help them reach their personal life goals.

What You Will Get:

  • Annual salary of £25,057.
  • The equivalent of 33 days annual leave (including Bank Holidays) – plus your birthday off!
  • Free meals and parking.
  • Wellbeing support and activities to help you maintain a great work-life balance.
  • Career development and training to help you achieve your career goals.
  • Pension contribution to secure your future.
  • Life Assurance for added peace of mind.
  • Enhanced Maternity Package so you can truly enjoy this special time.
  • There is also a range of other benefits including retail discounts, special offers and much more.

About Your Next Employer:

You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.

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Contact Detail:

Elysium Healthcare Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Ward Clerk

✨Tip Number 1

Familiarise yourself with the specific administrative tasks mentioned in the job description, such as managing ward diaries and minute-taking. This will help you demonstrate your understanding of the role during any interviews or discussions.

✨Tip Number 2

Highlight your proficiency in Microsoft Office programmes, as this is crucial for the role. Consider preparing examples of how you've used these tools effectively in previous positions to showcase your skills.

✨Tip Number 3

Research Elysium Healthcare and their approach to care. Understanding their values and mission will allow you to align your responses and show that you're genuinely interested in being part of their team.

✨Tip Number 4

Prepare to discuss your organisational and communication skills, as these are key for a Ward Clerk. Think of specific situations where you've successfully managed multiple tasks or communicated effectively with diverse teams.

We think you need these skills to ace Ward Clerk

Knowledge of Microsoft Office programmes
Excellent organisational skills
Strong communication skills
Interpersonal skills
Ability to manage and update databases
Minute taking
Attention to detail
Adaptability to changing situations
Ability to prioritise tasks
Experience in clerical duties
Proficient in typing and document preparation
Ability to handle challenging situations with professionalism
Experience in managing ward diaries and schedules
Telephone etiquette

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Ward Clerk role. Emphasise your organisational abilities, communication skills, and any experience with administrative tasks or healthcare settings.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of Elysium Healthcare that resonate with you, and explain how your background makes you a great fit for the position.

Highlight IT Proficiency: Since the role requires the use of information technology, be sure to mention your proficiency in Microsoft Office programmes and any other relevant software. Provide examples of how you've used these tools in previous roles.

Showcase Adaptability: The job description mentions the need for adaptability. Include examples from your past experiences where you successfully managed changes or challenges in a work environment, demonstrating your ability to think on your feet.

How to prepare for a job interview at Elysium Healthcare

✨Showcase Your Organisational Skills

As a Ward Clerk, you'll need to manage various administrative tasks. Be prepared to discuss your experience with organisation and prioritisation, perhaps by sharing examples of how you've successfully managed multiple responsibilities in the past.

✨Familiarise Yourself with Microsoft Office

Since knowledge of Microsoft Office programmes is essential for this role, make sure you brush up on your skills. You might be asked about specific functions or features during the interview, so being able to demonstrate your proficiency will give you an edge.

✨Demonstrate Adaptability

The job requires someone who can respond to changes and adapt quickly. Prepare to share instances where you've had to adjust to new situations or challenges in previous roles, highlighting your flexibility and problem-solving abilities.

✨Prepare for Interpersonal Scenarios

Given that you'll be communicating with service users and staff, think about how you would handle challenging situations. Be ready to discuss your approach to maintaining professionalism and empathy in difficult conversations, as this is crucial in a healthcare setting.

Ward Clerk
Elysium Healthcare
Location: Bury St Edmunds
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