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For Companies At a Glance
- Tasks: As a Clinical Assistant, you'll ensure patients are seen quickly and maintain a smooth clinic experience.
- Company: Join Specsavers, a leading optical retailer known for valuing expertise and fostering long-term careers.
- Benefits: Enjoy competitive pay, weekend hours, birthday leave, and a range of employee perks.
- Why this job: Be part of a supportive team, gain valuable skills, and contribute to excellent customer service.
- Qualifications: We're looking for team players with great communication skills and a passion for customer care.
- Other info: Located in Scarborough, easily accessible by public transport.
Join our team as a Clinical Assistant, and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers – a home where your previous expertise will be truly valued and where you’ll be given the opportunity to thrive.
The main aim of this role is to ensure that all customers visiting for an appointment are seen quickly and efficiently, helping to maintain a smooth journey throughout their visit. As the first point of contact for each patient, your role is essential to uphold the efficient running of the clinic and guarantee the best customer experience.
We have a wonderful team of dedicated people in our store ready and waiting for you to meet.
Our store is based in Scarborough, and it is easy to get to via car, train, and bus!
What’s on Offer?
- £10.20 - £12.41 depending on age
- Full-time hours - 37.5 hours with weekend working
- Specsavers Perks – our discounted benefits scheme
- Extra day off for your birthday
- WeCare – UK confidential employee helpline
- Outstanding clinical and professional development opportunities
- Discounted hearing and eye care benefits
- Enhanced sick pay (after a year of service)
- Enhanced pay for family leave (Maternity/Paternity etc)
What we’re looking for?
- Passion for providing excellent customer service
- Teamworking
- IT confidence
- Excellent communication and listening skills
- Ability to adapt and develop
If you have everything we’re looking for and are excited by this opportunity, we’re excited to hear from you. Head to our website to learn more about the role, or even better, apply now.
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Assistant
✨Tip Number 1
Familiarise yourself with Specsavers' values and customer service philosophy. Understanding their commitment to excellent customer care will help you align your responses during any interviews or discussions.
✨Tip Number 2
Prepare to demonstrate your teamwork skills. Think of specific examples from your past experiences where you successfully collaborated with others, as this role heavily relies on working well within a team.
✨Tip Number 3
Brush up on your IT skills, especially if you have experience with appointment scheduling systems or customer management software. Being confident in using technology will be a big plus in this role.
✨Tip Number 4
Practice your communication and listening skills. Role-play scenarios where you interact with customers, as being the first point of contact means you need to convey warmth and professionalism right from the start.
We think you need these skills to ace Clinical Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Clinical Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and teamwork. Use bullet points for clarity and include specific examples of how you've excelled in similar roles.
Write a Compelling Cover Letter: In your cover letter, express your passion for providing excellent customer service and your enthusiasm for the role. Mention why you want to work at Specsavers and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Specsavers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples from your past experiences where you went above and beyond to help a customer, as this will demonstrate your commitment to the role.
✨Highlight Teamwork Skills
Since this role requires working closely with others, be prepared to discuss your teamwork skills. Think of instances where you collaborated effectively with colleagues to achieve a common goal, and be ready to share these stories.
✨Demonstrate IT Confidence
As a Clinical Assistant, you'll likely be using various IT systems. Brush up on any relevant software or tools you might encounter in the role, and be ready to discuss your comfort level with technology during the interview.
✨Practice Active Listening
During the interview, show that you possess excellent communication and listening skills. Make sure to listen carefully to the interviewer's questions and respond thoughtfully, demonstrating that you value clear communication.
