Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate and schedule restoration teams to assist customers in need.
- Company: Join Servpro Team Lutz, a leader in restoration services.
- Benefits: Enjoy competitive pay, career growth, and professional development opportunities.
- Why this job: Be part of a supportive team making a real difference in people's lives.
- Qualifications: High school diploma preferred; 2 years of customer service experience required.
- Other info: This is a salaried position with significant room for advancement.
The predicted salary is between 24000 - 36000 £ per year.
Servpro Team Lutz is hiring a Dispatch Coordinator!
Benefits
- Competitive compensation
- Superior benefits
- Career progression
- Professional development
- And more!
As the Dispatch Coordinator you will assist with scheduling a team to the customers' location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and strive to assist others in their time of need you could thrive in this environment!
Key Responsibilities
- Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team
- Review and maintain the scheduling software so that appropriate teams are routed accordingly
- Perform detailed and accurate data entry
- Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications
- Collaborate and assist with other departments, as needed
Position Requirements
- High school diploma/GED (preferred)
- At least 2 years of customer service and/or office-related experience
- Prior dispatch experience preferred
- Ability to multitask and to remain detail orientated
- Knowledge of local geographical area is preferred
- Must be knowledgeable in relevant computer applications
Skills/Physical Demands/Competencies
This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law.
This is a salaried position with significant room for advancement. We’re looking for someone who’s not just seeking a job—but a long-term opportunity to grow within the company. If you’re driven, reliable, and eager to prove yourself, this is your chance to build a lasting career in the restoration industry.
Dispatch Coordinator employer: ServiceMaster Clean of Fraser Valley
Contact Detail:
ServiceMaster Clean of Fraser Valley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispatch Coordinator
✨Tip Number 1
Familiarise yourself with the local geographical area, as this knowledge will be crucial in effectively dispatching teams to customer locations. Consider using mapping tools or apps to enhance your understanding of the region.
✨Tip Number 2
Brush up on your customer service skills by practising active listening and clear communication. This will help you handle incoming calls more effectively and ensure that customers feel valued and understood.
✨Tip Number 3
Gain a basic understanding of scheduling software and data entry processes. Familiarity with these tools will not only make you more efficient but also demonstrate your readiness for the role during any discussions with the hiring team.
✨Tip Number 4
Show your eagerness for career progression by researching Servpro Team Lutz and their values. Be prepared to discuss how your goals align with their mission during any interviews or conversations.
We think you need these skills to ace Dispatch Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and dispatch roles. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your organisational skills and customer service experience. Mention specific examples of how you've successfully managed schedules or assisted customers in previous roles.
Showcase Relevant Skills: In your application, emphasise your ability to multitask and remain detail-oriented. If you have experience with scheduling software or knowledge of the local area, be sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Dispatch Coordinator role.
How to prepare for a job interview at ServiceMaster Clean of Fraser Valley
✨Showcase Your Organisational Skills
As a Dispatch Coordinator, being organised is key. Prepare examples of how you've successfully managed schedules or coordinated teams in the past. This will demonstrate your ability to handle the responsibilities of the role.
✨Highlight Customer Service Experience
Since the role involves significant customer interaction, be ready to discuss your previous customer service roles. Share specific instances where you went above and beyond to assist customers, as this will resonate well with the interviewers.
✨Familiarise Yourself with Scheduling Software
Research common scheduling software used in dispatch roles. If you have experience with any relevant applications, mention them during the interview. This shows that you're proactive and ready to hit the ground running.
✨Demonstrate Multitasking Abilities
The job requires multitasking in a fast-paced environment. Prepare to discuss situations where you've successfully juggled multiple tasks. This will illustrate your capability to thrive under pressure, which is crucial for this position.
