Technical Support Engineer/Trainer (CT HV Electric)

Apply now Why choose us? Choosing to work for SMS means choosing to make a difference. We are changing how businesses and consumers use energy for the better, helping achieve a greener, sustainable, and more affordable energy system for everyone. Through our range of innovative energy solutions, we are delivering the future of smart energy – working closely with private and public sector partners, we are playing a critical role in transforming and decarbonising the UK economy by 2050. What\’s in it for you? 25 personal holiday days per year (with additional 8 public holidays) increasing to 30 personal days after 5 years of service (includes options to buy and sell) Hybrid working options. Automatic enrolment onto our Employee Ownership Scheme. Enhanced Maternity leave, Paternity, and Adoption leave. 24/7 free and confidential employee assistance service. Medicash health plan offering cashback on healthcare treatments, discounted gym memberships, and free online GP. Life Insurance (4 x annual salary) Pension matching scheme (up to 5% of salary) Support for development through accredited courses, secondments, and study support. Visit Our People page What\’s the role? Reporting to the NHH/HH Asset Product Owner, the Technical Support Engineer role is to ensure SMS achieves its installation commitments safely, by providing support and technical knowledge to employees and customers. The role involves travel to audit, coach, mentor, and develop CT Field Engineers, and taking the lead on CT Electric training delivery in collaboration with the Training and Compliance Manager. This role is field-based, with 40 hours per week, Monday to Friday. Key Responsibilities: Ensure health, safety, and environmental regulations and targets are met, promoting safety and technical standards. Support development of e-learning training and procedural updates. Deliver high-standard training. Assist with external audits and visits. Assess candidates for CT Electric metering installations. Develop and improve training programs. Manage the CT Electric competency assessment process. Mentor and coach field workforce for continuous improvement. Conduct tooling and equipment checks for compliance. To be considered for this role, we would love the following: Required: Current UK driving license or equivalent. Experience with CT HV and LV metering installations. 18th Edition Qualified (preferred). Experience with CT HV and LV Inspection and Testing. Desirable: IOSH certification. Assessor qualification. Skills and Knowledge: Commercial awareness. Ability to work independently and meet tight deadlines. Effective workload prioritization. Data Protection and GDPR compliance. Strong communication and interpersonal skills. Technical coaching ability. Proficiency in Microsoft Office. Knowledge of industry standards, procedures, and safety requirements for gas and electric metering. #J-18808-Ljbffr