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- Tasks: Be the friendly face of Maltings Academy, managing calls, emails, and welcoming visitors.
- Company: Join Maltings Academy, a vibrant school community in Witham, Essex, dedicated to student success.
- Benefits: Enjoy perks like training, pension plans, healthcare, gym discounts, and travel deals.
- Why this job: This role offers a chance to support students and be part of a dynamic team.
- Qualifications: Experience in reception or customer service is essential; IT skills are a must.
- Other info: Flexible working options available; commitment to diversity and inclusion.
The predicted salary is between 7784 - 8032 £ per year.
We are looking for a friendly and proactive Receptionist to join our team at Maltings Academy. As the first point of contact for visitors and callers, you will play a vital role in creating a welcoming and professional environment for pupils, parents, staff and the wider community.
You will manage incoming calls and emails, greet visitors, support with administrative duties and ensure the smooth running of the school's front office. As part of our wider administrative team, you will also support internal communications, appointments, post and deliveries, and assist in providing first aid when required (training provided). This is a fantastic opportunity for someone who enjoys working in a busy, people-facing role and wants to be part of a supportive school community.
We are looking for someone who:
- Has experience working in a reception or customer service role.
- Is confident using IT and general office systems.
- Can communicate clearly and professionally with a range of stakeholders.
- Is calm under pressure and able to prioritise tasks effectively.
- Enjoys being part of a team and has a genuine passion for supporting students.
About Maltings Academy: Maltings is an 11-16 academy based in Witham, Essex. Situated between the cities of Chelmsford and Colchester, the academy has 900 students on roll and benefits from a purpose-built building that was constructed in 2011. There are excellent transport links to London which enables our staff and young people to take full advantage of the wealth of opportunities that London provides. Free car parking facilities are available on site.
For an informal discussion about the post please contact Julie Joiner, School Operations Manager at jjoiner@maltingsacademy.org. Closing date: 29th June 2025.
We offer you:
- Comprehensive training: Access a wide range of developmental training to boost your career.
- Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.
- Lifestyle perks: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.
Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is in line with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.
Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered. We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.
Receptionist employer: Maltings Academy
Contact Detail:
Maltings Academy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the school environment and its values. Research Maltings Academy and understand their mission to provide excellent education. This will help you align your responses during any discussions or interviews.
✨Tip Number 2
Practice your communication skills, as you'll be interacting with a diverse range of people. Role-play scenarios where you greet visitors or handle phone calls to build confidence in your ability to communicate clearly and professionally.
✨Tip Number 3
Showcase your IT skills by familiarising yourself with common office software and systems. If possible, take a short online course to brush up on your skills, as being tech-savvy is crucial for this role.
✨Tip Number 4
Demonstrate your ability to work under pressure by preparing examples from your past experiences. Think of situations where you successfully managed multiple tasks or resolved conflicts, as these will highlight your calmness and prioritisation skills.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in reception or customer service roles. Emphasise your communication skills and ability to handle multiple tasks, as these are key for the role at Maltings Academy.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for supporting students and your proactive approach. Mention specific examples of how you've created a welcoming environment in previous roles.
Highlight IT Skills: Since the role requires confidence in using IT and general office systems, be sure to mention any relevant software or tools you are familiar with. This could include experience with phone systems, email management, or office software.
Prepare for Potential Questions: Think about common interview questions related to handling pressure and prioritising tasks. Prepare examples from your past experiences that demonstrate your ability to stay calm and effective in busy situations.
How to prepare for a job interview at Maltings Academy
✨Show Your People Skills
As a Receptionist, you'll be the first point of contact for visitors and callers. Make sure to highlight your experience in customer service and how you create a welcoming atmosphere. Share specific examples of how you've handled difficult situations with grace.
✨Demonstrate IT Proficiency
Since the role requires confidence in using IT and general office systems, be prepared to discuss your technical skills. Mention any software or tools you've used in previous roles and how they helped streamline processes.
✨Stay Calm Under Pressure
The ability to remain calm and prioritise tasks effectively is crucial in a busy school environment. Prepare to share instances where you've successfully managed multiple tasks or dealt with high-pressure situations without losing your composure.
✨Express Your Passion for Education
Maltings Academy values individuals who are passionate about supporting students. Be ready to talk about why you want to work in an educational setting and how you can contribute to the school's community and mission.
