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- Tasks: Manage and enhance benefits programs, ensuring a smooth experience for all participants.
- Company: Join Planet Pharma, a top-rated staffing agency recognized for excellence in global recruitment.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a team that values innovation and efficiency in employee benefits management.
- Qualifications: Bachelor's degree and experience in Benefits Administration required; bilingual skills are a plus.
- Other info: Planet Pharma is an equal opportunity employer, welcoming diverse applicants.
The predicted salary is between 36000 - 60000 £ per year.
Planet Pharma are partnered with one of our leading clients, who are seeking to hire a Senior Benefits Operations Specialist in Chester, who can execute the administration of their benefits and retirement program, including health & welfare, savings plans, and wellness.
Roles and responsibilities
- Responsible for the effective, end to end operation of benefits programs for assigned markets, ensuring efficiency and positive customer experience
- Understand, interpret, and communicate benefit plan provisions and processes
- Proactively document all processes and activities, drafting and updating Local Work Instructions (LWI’s) and Knowledge Articles, including defining streamlined processes for all applicable scenarios
- Drive implementation of new benefits / benefit designs and process changes into operations, process improvement activities and other projects related to benefit programs
- Execute and administer day to day activities related to benefit plan eligibility, enrolments, status changes, terminations and claims
Candidate Requirements:
- Bachelor\’s degree or equivalent experience
- In depth experience in Benefits Administration
- Demonstrated analytical abilities and attention to detail
- General knowledge and understanding of HR policies, processes, regional Employment Laws and Benefits legislative requirements for the relevant region
- Proficiency in English required plus Italian or Spanish would be preferred
About Planet Pharma:
Planet Pharma is an American parented Employment Business/Agency that provides global staffing services with its head-quarters in Chicago and our EMEA regional office located in Central London. We have invested significantly in creating a robust international platform that enables us to work compliantly in 30+ countries with a current network of 2500+ active contractors globally as well as a very strong permanent / direct hire recruitment offering.
Our specialist knowledge and close relationships with our clients and the wider industry really makes us unique in our field. Just recently we were recognised by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs / Writing.
We are an equal opportunities Recruitment Business and Agency. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.
www.planet-pharma.com
Please click ‘apply’ or contact Emily Scott (Recruiter) at Planet Pharma for more information:
E: escott@planet-pharma.co.uk
Planet Pharma | Senior Benefits Operations Specialist employer: Planet Pharma
Contact Detail:
Planet Pharma Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planet Pharma | Senior Benefits Operations Specialist
✨Tip Number 1
Familiarize yourself with the specific benefits programs and retirement plans that Planet Pharma administers. Understanding their offerings will help you speak confidently about how you can contribute to enhancing these programs during your interview.
✨Tip Number 2
Highlight any experience you have with process improvement in benefits administration. Be prepared to discuss specific examples of how you've streamlined processes or improved customer experiences in your previous roles.
✨Tip Number 3
Since proficiency in English is required, and knowledge of Italian or Spanish is preferred, make sure to showcase your language skills. If you have any certifications or relevant experiences, mention them to stand out.
✨Tip Number 4
Research the latest trends and legislative changes in benefits administration. Being knowledgeable about current laws and regulations will demonstrate your commitment to staying informed and your ability to adapt to changes in the industry.
We think you need these skills to ace Planet Pharma | Senior Benefits Operations Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Senior Benefits Operations Specialist. Familiarize yourself with benefits administration and the specific requirements mentioned in the job description.
Tailor Your CV: Customize your CV to highlight relevant experience in benefits administration and HR policies. Emphasize your analytical skills and attention to detail, as these are crucial for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are a great fit for the position. Mention your proficiency in English and any additional languages like Italian or Spanish, as well as your understanding of regional employment laws.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any grammatical errors or typos, and ensure that all information is accurate and clearly presented.
How to prepare for a job interview at Planet Pharma
✨Understand the Benefits Landscape
Make sure you have a solid understanding of benefits administration, including health & welfare and retirement programs. Be prepared to discuss your experience with these areas and how you've successfully managed similar programs in the past.
✨Showcase Your Analytical Skills
Since analytical abilities are crucial for this role, come ready to share examples of how you've used data to improve processes or solve problems in benefits administration. Highlight any specific metrics or outcomes that demonstrate your impact.
✨Communicate Clearly
Effective communication is key in this position. Practice explaining complex benefit plan provisions in simple terms. You might be asked to role-play scenarios where you need to explain benefits to employees, so be prepared for that.
✨Demonstrate Process Improvement Experience
Be ready to discuss any process improvement initiatives you've led or participated in. Share specific examples of how you identified inefficiencies and implemented changes that enhanced the customer experience or streamlined operations.
