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For Companies At a Glance
- Tasks: Deliver top-notch customer service at tills, online, and collection points.
- Company: Join Argos, a leading UK digital retailer within Sainsbury's, known for convenience and value.
- Benefits: Enjoy 10-15% discounts, free food, generous holidays, and pension contributions.
- Why this job: Be part of a vibrant team, learn new skills, and make a real impact on customer experiences.
- Qualifications: Must be above school-leaver age and have the Right to Work in the UK.
- Other info: Flexible part-time shifts available; apply quickly as vacancies may close fast.
What you’ll be doing:
- Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shop floor, and at the collection counter.
- Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products, and process refunds.
- Maintain a neat and tidy stock room, restock products from deliveries.
- Assist customers on the shop floor with questions and provide product recommendations.
- Build knowledge about our products, services, and promotions to better assist customers.
What makes a great Argos Colleague:
- Friendly, welcoming, with a genuine enthusiasm for helping customers.
- Comfortable discussing our financial services with customers.
- Enjoys working in a fast-paced, energetic environment and being part of a team.
- Flexible, willing to work across the store to a high standard; fully trained in various skills to learn and develop.
- Embraces new digital tools and technology.
- Attentive to detail, keeping the store clean and clutter-free.
Working for us has great rewards:
- We value our colleagues and offer market-leading benefits and training:
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day.
- Free food and hot drinks – provided in all stores.
- Generous holiday entitlement – based on hours worked, including maternity and paternity leave.
- Pension – company matches between 4-7.5% of contributions.
- Sainsbury’s share schemes – buy shares at discounted prices.
- Shopping discounts – offers on gym memberships, restaurants, holidays, vouchers, and more.
- Wellbeing support – including free access to our Employee Assistance Programme, providing confidential support and guidance.
An inclusive place to work and shop:
We are committed to being an inclusive retailer, where every colleague can achieve their potential and every customer feels welcome. We support this with enhanced discretionary leave for families, support for carers, resources to understand and support roles and teams, and internal networks promoting representation and removing barriers. We offer development opportunities, including mentorship, training, and career pathways, and celebrate diversity through initiatives and events.
To learn more about our inclusivity commitment, please visit here. Should you require reasonable adjustments during the application or interview stages, please let us know, and we will support you.
Responsibilities:
Working in our stores: As a leading UK digital retailer, Argos offers customers convenience, choice, and value across a wide range of products. As a Customer Advisor inside Sainsbury’s, you’ll ensure customers receive the best experience when shopping or collecting online orders.
Eligibility:
- You must be above the school-leaver age in your country (School leaving age - GOV.UK).
- You must have the Right to Work in the UK.
- Most roles are part-time, with shifts including weekdays and weekends, scheduled around your availability and may vary weekly.
Customer Advisor – Argos (in Sainsbury’s) employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor – Argos (in Sainsbury’s)
✨Tip Number 1
Familiarise yourself with Argos' product range and services. This knowledge will help you engage confidently with customers and provide them with tailored recommendations, showcasing your enthusiasm for helping them.
✨Tip Number 2
Practice your customer service skills in a fast-paced environment. Whether through part-time jobs or volunteer work, demonstrating your ability to handle multiple tasks while maintaining a friendly attitude will make you stand out.
✨Tip Number 3
Be prepared to discuss financial services during your interview. Understanding the basics of these offerings will show that you're ready to assist customers with their queries and can contribute to the team's success.
✨Tip Number 4
Show your flexibility and willingness to learn new skills. Highlight any previous experiences where you've adapted to new roles or technologies, as this aligns perfectly with Argos' dynamic work environment.
We think you need these skills to ace Customer Advisor – Argos (in Sainsbury’s)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Customer Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised CV: Create a CV that showcases your customer service experience, teamwork skills, and ability to work in a fast-paced environment. Use specific examples to demonstrate your enthusiasm for helping customers and your familiarity with digital tools.
Write a Compelling Cover Letter: In your cover letter, express your genuine interest in the role and Argos as a company. Mention your flexibility and willingness to learn, and how you can contribute to creating a welcoming shopping experience for customers.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role.
How to prepare for a job interview at Sainsbury's
✨Show Your Enthusiasm for Customer Service
Make sure to express your genuine passion for helping customers during the interview. Share examples of how you've provided excellent service in the past, as this role heavily relies on creating a positive shopping experience.
✨Familiarise Yourself with Argos Products and Services
Before the interview, take some time to learn about the products and services offered by Argos. Being knowledgeable will not only impress the interviewer but also demonstrate your commitment to assisting customers effectively.
✨Demonstrate Flexibility and Team Spirit
Argos values colleagues who can work across various areas of the store. Be prepared to discuss your ability to adapt to different roles and how you thrive in a team environment, especially in fast-paced situations.
✨Prepare for Questions on Financial Services
Since the role involves discussing financial services with customers, be ready to answer questions related to this topic. Brush up on basic financial concepts and think of ways to explain them simply and clearly.
