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For Companies At a Glance
- Tasks: Support the Stock Condition Team with admin tasks and database management.
- Company: Join Basildon Borough Council, a key local authority in Essex serving 172,000 residents.
- Benefits: Enjoy a competitive pay rate and the chance to make a real impact in your community.
- Why this job: Be part of a team that improves lives and enhances the local area while gaining valuable experience.
- Qualifications: Experience in data inputting and customer service is essential; strong IT skills are a plus.
- Other info: This is a temporary role for 6 months, perfect for students seeking practical work experience.
Basildon Borough Council is delighted to be supporting Basildon Council to recruit a temporary Stock Conditions Technical Assistant on a 6 month basis in their Property, Asset Management & Development team.
Job Purpose
The purpose of this role is to provide administrative support to the Stock Condition Team and ensure that databases and systems used by the team are kept up to date as required. Also to ensure that any written or telephone enquiries received are responded to in line with the Council's key performance indicators. Post holders will be expected to adopt a flexible, adaptable and developmental outlook to their work areas, recognising and responding to the rapidly changing environment in which the team works.
Duties
- To undertake administrative and statistical functions relating to the general operation of the Stock Condition Team
- To maintain and update the stock condition database as required
- To facilitate the efficient operation of stock condition surveys by keeping tenants informed and arranging appointments as appropriate
- To report and log HHSRS issues found during stock condition surveys to relevant department for action
- To maintain appropriate records and key performance indicators, as required; and produce the relevant information on a regular basis
- To liaise with Tenancy and Estate Management staff and other stakeholders or agencies to investigate and minimise non-access issues where works or surveys are required
- To work with other agencies to support any tenants who may be identified as vulnerable or in need of additional support
- To assist with the implementation of effective systems to reduce future non access
- To assist with all enquiries from tenants in respect of stock condition surveys, either by telephone, in writing or in person and ensure they are responded to in line with the Council's key performance indicators
- To scan documents into the Council's stock condition database software, ensuring they are correctly labelled for viewing
The Experience You Will Bring
- Demonstrable experience of data inputting
- Experience of successfully dealing with customer enquiries
- Excellent administrative and organisational and IT skills
- Can establish good relationships with customers and staff
- Plans activities and projects well in advance and takes account of possible changing circumstances
- Works in a systematic, methodical and orderly way
If you would like to see a copy of the full role profile, please email louise.butler@essex.gov.uk
Basildon Borough Council is committed to safeguarding and promoting the welfare of children and adults, and expects all employees, contractors and volunteers to share its commitment to prevent abuse, harm or exploitation. The Council applies a robust recruitment vetting process. If you are successful you will need to undergo a Pre-employment Vetting Procedure.
Stock Conditions Technical Assistant - Basildon District Council employer: Essex County Council
Contact Detail:
Essex County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stock Conditions Technical Assistant - Basildon District Council
✨Tip Number 1
Familiarise yourself with the key performance indicators (KPIs) mentioned in the job description. Understanding these will help you demonstrate your ability to meet and exceed expectations during any interviews.
✨Tip Number 2
Network with current or former employees of Basildon Borough Council. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Brush up on your data inputting and administrative skills. Consider taking a quick online course or tutorial to ensure you're confident in these areas, as they are crucial for the role.
✨Tip Number 4
Prepare examples of how you've successfully dealt with customer enquiries in the past. Being able to share specific instances will showcase your experience and problem-solving abilities during the interview process.
We think you need these skills to ace Stock Conditions Technical Assistant - Basildon District Council
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Stock Conditions Technical Assistant position. Tailor your application to highlight how your skills and experiences align with these needs.
Highlight Relevant Experience: Emphasise any previous experience you have in data inputting, customer service, or administrative roles. Use specific examples to demonstrate your organisational skills and ability to manage enquiries effectively.
Craft a Strong Cover Letter: Write a compelling cover letter that outlines your motivation for applying and how you can contribute to the Stock Condition Team. Make sure to mention your adaptability and willingness to work in a changing environment.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Essex County Council
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Stock Conditions Technical Assistant. Familiarise yourself with the key duties mentioned in the job description, such as maintaining databases and responding to tenant enquiries. This will help you demonstrate your suitability for the role.
✨Showcase Your Administrative Skills
Since this role requires excellent administrative and organisational skills, be prepared to discuss your previous experience in these areas. Bring examples of how you've successfully managed data inputting or handled customer enquiries in a systematic way.
✨Demonstrate Flexibility and Adaptability
The job requires a flexible and adaptable approach due to the changing environment. Be ready to share instances where you've had to adjust your plans or methods in response to new challenges or information.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your interest in the role and the organisation. Consider asking about the team dynamics, the tools they use for database management, or how they measure success in the Stock Condition Team.
