999 Emergency call handler - NHS

Blue Arrow is looking for candidates for the Emergency Call Handler role in Norwich hospital. Candidate must be flexible for day and night shifts, also working on weekends. The role involves 12-hour shifts a day. Key Responsibilities: Excellent listening skills Effective verbal and written communication skills Work in an environment where decisions are based upon an ever-changing set of disparate circumstances Prioritise and undertake numerous tasks simultaneously Remain calm under pressure Work as part of a high-performance team The ability to take and record information accurately Requirement to handle traumatic, emotional, and distressing situations The ability to manage and support others during times of crisis – most commonly during an emergency call. If you are interested, please apply for the job and we will contact you to discuss the job role. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. #J-18808-Ljbffr