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For Companies At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer service and meet performance targets.
- Company: Join Next, a leading FTSE-100 retail company with over 35,000 employees across the UK and Ireland.
- Benefits: Enjoy flexible working options, discounts on products, and access to health and wellbeing services.
- Why this job: Be part of a dynamic team that values personal development and creates a positive work atmosphere.
- Qualifications: Passion for customer service, strong leadership skills, and ability to thrive in a fast-paced environment.
- Other info: Opportunities for apprenticeships and financial wellbeing support available.
The predicted salary is between 36000 - 60000 £ per year.
38.75hrs p/w; Tue 11:45 - 20:00; Wed 09:00 - 17:15; Thu 09:00 - 17:15; Fri 11:45 - 20:00; Sat 09:00 - 17:15
To be a successful Sales Manager, you will lead and inspire your team to prioritise outstanding customer service and achieve performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.
About the Role:
- Support the Store management team across all product areas, back of house and running the store when needed
- Manage a team to deliver amazing service and accurate stock processes in an environment which is commercial, operationally efficient, safe and where targets are met
- Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do
- Demonstrate a hands-on approach for all commercial and operational activities by working alongside the team
- Ensure communication is up-to-date and accurate at all times in order to meet business needs
About You:
- You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires and motivate others, creating a great working atmosphere and team spirit
- You have exceptional commercial understanding, with the know how to create a fantastic shopping experience for our customers
- A team player who works at their best in a results driven, fast paced and challenging environment. You have the ability to adapt to change quickly, bringing the rest of the team on board with the new objectives
- A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others
- Able to demonstrate the ability to problem solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward
- Confident when dealing with people issues
- An effective multi tasker who can plan, organise and prioritise your workload
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
What’s Next
Press the apply button now to start your application. Once you have applied for the job, we will initially consider your skills and experience based on your application. If you match our criteria we will be in touch to arrange a Telephone or Video Interview to find out more about your job history and more about you as a person. The next stage would be an in store assessment.
In order to apply for this position you must not have had an unsuccessful application for a similar role in 6 months.
About Us
You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online and it’s now possible to buy on-line from over 70 countries around the world! So we’ve gone global!
About The Team
- Fantastic rewards for doing a great job and achieving great results
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- Sharesave Scheme
- 75% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
- Early VIP access to sale stock
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Access to fantastic discounts at our Staff Shops
- Access a digital GP and other free health and wellbeing services
- Life assurance
- You can register for a discounted health plan for you and your family
- Financial Wellbeing - Save, track and enhance your financial wellbeing
- Apprenticeship - Earn, learn and gain a qualification (England stores only)
- Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks - Access to Network Groups to empower and celebrate each other
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 429 8726 / 0044 116 429 8726 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).
Sales Manager - Middlesbrough Cleveland (N92403) employer: Next
Contact Detail:
Next Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager - Middlesbrough Cleveland (N92403)
✨Tip Number 1
Familiarise yourself with Next's values and customer service philosophy. Understanding what drives the company will help you align your approach during interviews and assessments, showcasing that you're a great fit for their culture.
✨Tip Number 2
Prepare to discuss your leadership style and provide examples of how you've successfully motivated and developed teams in the past. This role requires strong team management skills, so demonstrating your experience will be key.
✨Tip Number 3
Research the local market trends in Middlesbrough and how they might affect retail sales. Being knowledgeable about the area will show your commitment and ability to adapt strategies to meet local customer needs.
✨Tip Number 4
Practice your communication skills, especially in handling difficult situations or customer complaints. As a Sales Manager, you'll need to demonstrate calmness and effective problem-solving abilities under pressure.
We think you need these skills to ace Sales Manager - Middlesbrough Cleveland (N92403)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales management, team leadership, and customer service. Use specific examples that demonstrate your ability to motivate and inspire a team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for retail and your understanding of the company's values. Mention how your skills align with the role's requirements, particularly in creating a positive shopping experience.
Showcase Your Leadership Skills: Provide examples of how you've successfully led teams in the past. Discuss your coaching methods and how you’ve achieved performance targets while maintaining high levels of customer satisfaction.
Prepare for the Interview: Research common interview questions for sales management roles and prepare your answers. Be ready to discuss your problem-solving abilities and how you handle pressure, as these are key aspects of the job.
How to prepare for a job interview at Next
✨Show Your Leadership Skills
As a Sales Manager, you'll need to lead and inspire your team. Be prepared to discuss your previous experiences in coaching and motivating others. Share specific examples of how you've successfully managed a team and achieved targets.
✨Demonstrate Customer Focus
Next values outstanding customer service. During the interview, highlight your passion for customers and how you've created fantastic shopping experiences in the past. Use anecdotes that showcase your ability to prioritise customer needs.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Prepare to discuss challenges you've faced in previous roles and how you approached them. This will demonstrate your capability to make sound business decisions under pressure.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. Be ready to explain how you keep your team informed and engaged, especially during busy or challenging times.
