Assistant Manager RCM - US Medical Billing

Assistant Manager RCM – US Medical Billing

Citadel Healthcare Management (PVT) LTD. provides healthcare management services for practices across North America. Our dedicated team supports a wide range of medical administration tasks, working collaboratively across multiple disciplines.

Our mission is to offer employees meaningful opportunities to apply their expertise, grow in their careers, and contribute to the organization’s ongoing success.

We are committed to creating a workplace where employees feel valued, supported, and motivated. By fostering a collaborative and engaging environment, we ensure that every contribution is recognized and appreciated.

At Citadel, diversity and inclusion are at the heart of our culture. We welcome individuals from all backgrounds—regardless of gender, ethnicity, age, religion, lifestyle, or disability—and embrace the unique perspectives and experiences they bring. Through teamwork, innovation, and continuous professional development, we empower our employees to thrive and drive progress within the organization.

Job Responsibilities:

• Supervise staff, assist with training, scheduling, and resolving issues; potentially fill in for the manager\’s absence.
• Oversee daily operations of revenue cycle management services, including medical coding, charge entry, claims submissions, payment posting, follow-up, and reimbursement management.
• Support the Manager in leading a team of revenue cycle management associates and Team Leads.
• Communicate regularly with healthcare providers to ensure smooth operations and resolve billing-related issues.
• Act as a liaison with managers and administrators of client components on day-to-day operations.
• Ensure RCM operations comply with federal laws and departmental protocols.
• Develop and implement operating policies and procedures in line with regulations.
• Manage personnel, including work allocation, attendance, and problem resolution.
• Evaluate performance and recommend personnel actions.
• Motivate employees to achieve peak productivity and performance.
• Analyze operational data to identify procedural improvements.
• Design and implement systems to enhance revenue and efficiency.
• Train staff on policies, systems, procedures, and standards.
• Perform miscellaneous duties as assigned and report to the Manager.

Benefits:

• Provident Fund
• Leave Encashment
• Gratuity
• Health Insurance
• Inflation Bonus
• Housing Allowance
• Patient Seen Bonus
• Eid Bonus

Salary:

90,000 PKR – 120,000 PKR

Seniority Level:

Mid-Senior level

Employment Type:

Full-time

Job Function:

Sales, General Business, and Education

Industries:

Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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