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- Tasks: Lead the new Marella store at Harrods, ensuring top-notch customer service and brand standards.
- Company: Join Max Mara Fashion Group, a leader in modern pret-à-porter fashion since 1951.
- Benefits: Enjoy a full-time permanent position with opportunities for growth in a stylish environment.
- Why this job: Be part of a passionate team that values tradition and innovation in fashion.
- Qualifications: Looking for strong leaders with excellent communication skills and a flair for fashion.
- Other info: This role offers a chance to shape the shopping experience in a luxury setting.
The predicted salary is between 36000 - 60000 £ per year.
ABOUT MAX MARA FASHION GROUP
Max Mara Fashion Group is recognized throughout the world as the precursor of
modern pret-à-porter fashion. The Company was founded in 1951 with the aim of
offering “haute de gamme” feminine clothing, produced according to excellent
industrial processes. Passion, commitment and tradition have created a unique
fashion style.
We are currently seeking a Store Manager for the new Marella store in the Harrods for a full-time permanent position.
OBJECTIVES
- Coordination and management of all activities related to the assigned store
- Ensuring that the business objectives are met, including brand image, customer service satisfaction, brand identity and corporate standards required
- Ensuring that business budgets are met, maximising all resources available
KEY RESPONSIBILITIES
- Guarantee qualitative and quantitative staff and personal goals achievement, alongside the objectives set by the retail director
- Develop the database and implement CRM activities under Brand guidelines and by using the given tools ( iPad, Mobile, etc )
- Develop and consolidate the Client database
- Train and manage the staff, assigning individual targets, tasks and objectives to reach in accordance with the business goals
- Act as point of contact between personal and work related matters / contracts
- Guarantee high visual standards in stores, for products, and sales representatives, in alignment with the brand\’s standard requirements
- Planning and developing the staff\’s product, clientele and sales knowledge by optimising the available tools and the company\’s methods of training
- Managing the product in accordance with the guidelines of product rotation, visual merchandising, considering the assigned business objectives
- Gathering and analysing data, and providing feedback to headquarters
- Managing product requests from the assigned store door, optimising its stock level
- Analyse selling reports and business performance
- Guarantee all assigned resources are constantly representing the brand
- Selling according to the needs of the store and the management priority
KEY COMPETENCIES
- Strategic thinking
- Strong communication skills
- Attention to detail
- Leadership
- Human resource management
- Ability to manage own time / tasks
- Understanding priorities
- Ability to manage staff and self during busy times
- Sense of style
- Strong interpersonal skills
- Negotiation
- Networking
SOFT SKILLS
- Passion for fashion
- Membership
- Teamwork
- Entrepreneurial Skills
- International skills
Max Mara Fashion Group | Store Manager employer: Max Mara Fashion Group
Contact Detail:
Max Mara Fashion Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Max Mara Fashion Group | Store Manager
✨Tip Number 1
Familiarize yourself with Max Mara's brand identity and values. Understanding their commitment to quality and style will help you align your management approach with their expectations.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight your ability to train staff and meet business objectives, as this is crucial for the Store Manager role.
✨Tip Number 3
Demonstrate your strategic thinking by discussing how you've used data analysis to drive sales and improve customer satisfaction in previous positions. This will show that you can effectively manage the store's performance.
✨Tip Number 4
Network with current or former employees of Max Mara to gain insights into the company culture and expectations. This can provide you with valuable information that can set you apart during the interview process.
We think you need these skills to ace Max Mara Fashion Group | Store Manager
Some tips for your application 🫡
Understand the Brand: Familiarize yourself with Max Mara Fashion Group's history, values, and brand identity. This will help you tailor your application to reflect your alignment with their vision and objectives.
Highlight Relevant Experience: Emphasize your previous experience in retail management, particularly in fashion. Showcase your achievements in meeting business objectives, managing teams, and enhancing customer satisfaction.
Showcase Leadership Skills: Demonstrate your leadership abilities by providing examples of how you've successfully trained and managed staff in the past. Highlight your strategic thinking and ability to motivate a team.
Tailor Your Application: Customize your CV and cover letter to reflect the specific responsibilities and competencies mentioned in the job description. Use keywords from the listing to ensure your application stands out.
How to prepare for a job interview at Max Mara Fashion Group
✨Show Your Passion for Fashion
Make sure to express your genuine passion for fashion during the interview. Share your experiences and insights about current trends, and how they align with Max Mara's brand identity. This will demonstrate your commitment to the role and the brand.
✨Highlight Your Leadership Skills
As a Store Manager, strong leadership is crucial. Prepare examples of how you've successfully managed teams in the past, focusing on training, motivation, and achieving targets. This will showcase your ability to lead and develop staff effectively.
✨Demonstrate Strategic Thinking
Be ready to discuss how you approach strategic planning and decision-making. Provide specific examples of how you've analyzed data to drive business performance and meet objectives. This will illustrate your capability to think critically and strategically.
✨Prepare for Customer Service Scenarios
Customer satisfaction is key in retail. Think of scenarios where you've handled difficult customer situations or improved service standards. Sharing these experiences will highlight your problem-solving skills and commitment to excellent customer service.
