At a Glance
- Tasks: Manage client accounts, provide service, and upsell products.
- Company: Join a leading Telecoms and IT Managed Service company in Belfast.
- Benefits: Enjoy a competitive salary, commission scheme, and full company benefits.
- Why this job: Great opportunity to develop skills in a dynamic environment with supportive colleagues.
- Qualifications: 1-2 years in sales, excellent communication skills, and a can-do attitude required.
- Other info: Ideal for Business/IT graduates; flexible and engaging workplace culture.
The predicted salary is between 26000 - 40000 Β£ per year.
VANRATH are currently recruiting an Account Manager for a leading Telecoms and IT Managed Service company at their Belfast headquarters.
The Account Manager will work with existing customers providing a mix of sales and service to each client.
Responsibilities:
- Be the point of contact for a group of owned accounts
- Provide service to the clients as well as upselling
- Provide feedback to the business on any customer issues or concerns related to our products and services.
- Meet and report on productivity and performance KPIs in a timely and accurate manner.
- Achieve individual sales targets and strive for overperformance.
Essential Criteria:
- 1-2+ years in sales (ideally account management)
- Eagerness and willingness to develop knowledge of products and solutions
- Proficiency experience using IT packages, ideally within Salesforce
- Excellent Communication skills β verbal and written
- A can-do attitude and an enthusiasm to approach challenges
- Persuasiveness
- Self motivated and demonstrates initiative
- Resilience approach to gaining buy in from customers.
- A warm negotiator
- Candidates with a Business/ IT related degree/ qualification are highly desirable
Remuneration:
- Β£26,000 basic wage (negotiable) with Β£35,000-Β£40,000 OTE (commission is paid on ALL SALES for the first 3-6 months before then having a target to hit to qualify)
- Individual commission scheme
- Full company benefits package
Recent Feedback from our candidates:
\β\βThe team at VANRATH were extremely helpful in helping me find my new role. They kept me up to date on my application and provided excellent advice throughout the interview process. Overall the process could not have gone smoother or any quicker and I would definitely recommend reaching out to them if you are on the lookout for a new role.\β\β
\β\βI was contacted by VANRATH in regards to a job I had applied for. They were extremely helpful and gave me a number of positions to apply for. They had interviews set up in a number of hours and I secured a position within days. They kept we well informed throughout the process and has continued to touch base after I have started my new role. Couldn\βt recommend enough.\β\β
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Account Manager - IT/Telecoms employer: VanRath
Contact Detail:
VanRath Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Account Manager - IT/Telecoms
β¨Tip Number 1
Familiarise yourself with the latest trends in the IT and telecoms industry. This knowledge will not only help you during interviews but also demonstrate your commitment to understanding the sector, which is crucial for an Account Manager role.
β¨Tip Number 2
Network with professionals in the field through platforms like LinkedIn. Engaging with industry groups or forums can provide insights into what companies are looking for and may even lead to referrals.
β¨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed accounts or upsold products in previous roles. Having concrete stories ready will showcase your experience and skills effectively during the interview.
β¨Tip Number 4
Research StudySmarter and our values. Understanding our mission and how we operate will allow you to tailor your conversation and show how you can contribute to our goals as an Account Manager.
We think you need these skills to ace Account Manager - IT/Telecoms
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in sales and account management. Emphasise any specific achievements or KPIs you've met in previous roles, especially those related to IT or telecoms.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your eagerness to develop knowledge of products and solutions, and how your communication skills can benefit their clients.
Showcase Relevant Skills: In your application, clearly demonstrate your proficiency with IT packages, particularly Salesforce. Provide examples of how you've used these tools to enhance customer relationships or drive sales.
Prepare for Potential Questions: Anticipate questions related to your resilience and negotiation skills. Be ready to discuss specific instances where you've successfully navigated challenges or gained buy-in from customers.
How to prepare for a job interview at VanRath
β¨Know Your Accounts
Before the interview, research the companyβs existing clients and their industries. Understanding their needs will help you demonstrate how you can provide tailored service and upsell effectively.
β¨Showcase Your Sales Experience
Be prepared to discuss your previous sales achievements, particularly in account management. Use specific examples to illustrate how you've met or exceeded targets in the past.
β¨Demonstrate Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Be ready to showcase your verbal and written skills through examples of past interactions with clients.
β¨Exhibit a Can-Do Attitude
Employers are looking for resilience and a positive approach to challenges. Prepare to discuss situations where you overcame obstacles or turned a negative situation into a positive outcome.