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For Companies At a Glance
- Tasks: Support the sales team with contracts and client management.
- Company: Join a global leader in scientific instruments with over 60 years of success.
- Benefits: Enjoy 25 days holiday, private healthcare, a pension scheme, and a generous bonus.
- Why this job: Be part of a structured yet friendly culture while making an impact in sales.
- Qualifications: Experience in account management or inside sales is essential; strong customer service skills required.
- Other info: Flexible office hours available; work in a supportive and organised environment.
The predicted salary is between 28000 - 32000 £ per year.
Salary: £28,000 - £32,000
Benefits: 25 days holiday, private healthcare, 5% pension, 10% company bonus (£3000)
Duration: Permanent
Location: Luton
Hours: Mon-Fri - 8.30 - 4.30 or 9.00am - 5.00pm - office based but flexible hours
What you want to know about this employer:
- Hugely successful global leader in scientific instruments, a market leader, with over 60 years in the industry and still growing.
- An extremely well organised, structured business with a warm family feel, a traditional yet down to earth culture.
Purpose of role:
- Assisting the Sales team with new contracts, managing contract renewals, and maintaining the existing client portfolio.
Responsibilities:
- Management of the renewals for existing customer contracts.
- First point of contact for contract renewals and amendments.
- Maximising the contract value by sharing additional services and checking account details for additional instruments that could be included.
- Preparing quotations with correct pricing and communicating with customers by phone and email to negotiate, sell contracts and secure orders.
- Generate Service Orders for the contracts sold to allow the Service Engineers to deliver the required activities.
- Administering the sales process and managing all customer communication in the CRM system as per company standards.
Experiences, skills and personal attributes:
- Account Management or inside sales experience essential.
- Skilled in coordinating contracts process both and renewed.
- Exceptional Customer Service Skills.
- Take ownership of work and keep on top of varied workloads.
- Excellent time management and multitasking skills.
- Methodical and accurate, works with precision.
Inside Sales Administrator employer: Smart10Ltd
Contact Detail:
Smart10Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Administrator
✨Tip Number 1
Familiarise yourself with the scientific instruments industry. Understanding the products and services offered by the company will help you engage more effectively with the sales team and clients.
✨Tip Number 2
Brush up on your CRM skills. Since managing customer communication in the CRM system is a key responsibility, being proficient in popular CRM software will give you an edge.
✨Tip Number 3
Practice your negotiation skills. As you'll be preparing quotations and negotiating contracts, being able to confidently discuss pricing and terms will be crucial in securing orders.
✨Tip Number 4
Showcase your customer service experience. Highlighting specific examples of how you've successfully managed client relationships or resolved issues will demonstrate your fit for the role.
We think you need these skills to ace Inside Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management or inside sales. Emphasise your customer service skills and any specific achievements that demonstrate your ability to manage contracts effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills align with the responsibilities listed, such as managing contract renewals and preparing quotations.
Highlight Relevant Skills: In your application, specifically mention your time management and multitasking abilities. Provide examples of how you've successfully handled varied workloads in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A well-presented application reflects your attention to detail, which is crucial for the Inside Sales Administrator role.
How to prepare for a job interview at Smart10Ltd
✨Showcase Your Sales Experience
Make sure to highlight your previous experience in account management or inside sales. Be prepared to discuss specific examples of how you've successfully managed contracts and maximised value for clients.
✨Demonstrate Customer Service Skills
Since exceptional customer service is key for this role, think of instances where you've gone above and beyond for a customer. Share these stories to illustrate your commitment to client satisfaction.
✨Be Methodical and Organised
The role requires managing multiple contracts and communications. During the interview, convey your organisational skills and how you prioritise tasks effectively. You might even mention tools or methods you use to stay organised.
✨Prepare for Role-Specific Questions
Anticipate questions related to contract renewals and the sales process. Familiarise yourself with common challenges in these areas and be ready to discuss how you would handle them, showcasing your problem-solving abilities.
