Port Service Operative (Birkenhead)

Location: Birkenhead

Contract: Permanent

Salary: £32,811

Shifts: 12-hour shifts, 4-week rolling shift pattern.

Step by step, we are transforming the shipping industry towards achieving our vision – Connecting Europe for a sustainable future. At Stena Line, we are like family and friends to each other. We work hard together to solve problems and make a difference because we know that challenges make us grow. The journey starts with us! Stena Line’s Port Operations Team plays a crucial role in this journey.

Some Of Your Key Responsibilities

• Mooring, loading, and unloading vessels on arrival.
• Transporting passengers and luggage to the vessels, and delivering unaccompanied freight by driving TUG Masters as required.
• Traffic marshalling of freight and passenger vehicles for safe embarkation and disembarkation of the vessel.
• Housekeeping of port areas and other routine jobs as required.

What You Will Experience

As part of a successful Port Operations team, you will be responsible for the safe and efficient mooring of vessels in line with arrival and departure schedules. Your main focus will be assisting with the smooth transportation of passengers and vehicles to and from the vessels, ensuring a high-quality customer experience by providing excellent service to all guests.

Who You Are

At Stena Line, personality matters as much as skills. You should be flexible, adaptable, reliable, proactive, and a team player who enjoys working under pressure. You should also be willing to learn new vehicle operations and skills as required.

Qualifications

• Proven experience of port operational duties and requirements.
• Excellent communication skills and customer service experience.
• A full clean driving license and experience driving large vehicles such as TUGS, HGV, or PCV.

Benefits

• Excellent work-life balance
• Concessionary travel on routes across the Irish Sea and North Sea
• 75% discounts on UK Rail travel
• Company pension and life assurance schemes
• Discounts on gym memberships and digital fitness subscriptions
• Wellbeing cash plan for dental, eyesight, health screening, and more
• Enhanced maternity and paternity pay
• Cycle to work scheme
• Employee Assistance Programme
• Ongoing training, coaching, and development opportunities in a supportive environment

Interested?

This is a permanent position based in Birkenhead within our Ports and Terminals department. To apply, please register your profile and submit your CV in English. We are conducting ongoing selections, so apply promptly. Due to GDPR, applications via email or postal service are not accepted.

For questions about the recruitment process, contact Phil Howarth, Talent Acquisition Coordinator, at phillip.howarth@stenaline.com.

We kindly decline offers from recruitment or staffing agencies for this position.

About Stena Line

As a leader in sustainable shipping, Stena Line offers Europe’s most comprehensive route network, focusing on transporting passengers and freight. With over 5,100 employees across Scandinavia, the UK, and the Baltics, we contribute significantly to our industry.

We are committed to a sustainable, harassment-free work environment that promotes equality, diversity, and inclusion. We welcome applications from all qualified candidates.

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