At a Glance
- Tasks: Engage with residents, conduct property tours, and manage lease documentation.
- Company: Join Hines, a top global real estate firm known for innovation and excellence.
- Benefits: Enjoy competitive pay, comprehensive training, and generous vacation packages.
- Why this job: Make an impact in a dynamic environment while building relationships and enhancing community satisfaction.
- Qualifications: High school diploma required; customer service or sales experience preferred.
- Other info: Be part of a diverse team dedicated to shaping the future of real estate.
Overview When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines. Responsibilities As a Leasing Professional – Multifamily with Hines, you will be responsible for partnering with the Community Manager pertaining to the property’s marketing, advertising and sales activities. You will also provide resident satisfaction throughout the term of the lease and secure resident lease renewals. Responsibilities include, but are not limited to: Inspect apartments prior to occupancy and ensure the apartment is in excellent condition prior to move in Conduct property tours to future residents and visitors Follow up with all prospective residents Process documentation such as credit screening, criminal background checks, lease and move in packages and lease signing Develop marketing plans with the goal to sustain occupancy as well as staying informed about the current market Use and create promotional items and technology to communicate with potential prospects and generate revenue Ensure the achievement of the property’s revenue and occupancy goals by directing the marketing, advertising and sales actives as well as ensure the apartments are available for occupancy Assist the Community Manager with the lease renewal program and the communication process Build relationships with prospective and future residents to ensure satisfaction and finalize decisions to lease and/or renew Qualifications Minimum Requirements include: High school diploma or equivalent from an accredited institution Prior experience in customer service or sales experience preferred Experience with lease up properties a plus Intermediate knowledge of Microsoft Office Excellent written and verbal communication Compensation: $20/hr – $25/hr Closing At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients\’ needs. While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines\’ success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive. Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023. #J-18808-Ljbffr
Leasing Professional - Multifamily employer: Hines
Contact Detail:
Hines Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leasing Professional - Multifamily
✨Tip Number 1
Familiarise yourself with the local rental market and trends. Understanding what prospective residents are looking for can help you tailor your approach during property tours and discussions.
✨Tip Number 2
Build your communication skills, both verbal and written. As a Leasing Professional, you'll need to effectively engage with potential residents and ensure they feel valued throughout the leasing process.
✨Tip Number 3
Network within the real estate community. Attend local events or join online forums related to property management and leasing to connect with industry professionals who can provide insights and possibly refer you to opportunities.
✨Tip Number 4
Showcase your customer service skills in any interactions you have. Highlighting your ability to build relationships and ensure resident satisfaction will set you apart as a candidate who understands the importance of client care.
We think you need these skills to ace Leasing Professional - Multifamily
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Leasing Professional position at Hines. Understand the responsibilities and qualifications required, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to highlight relevant customer service or sales experience. Emphasise any previous roles that involved leasing or property management, and ensure your skills in Microsoft Office are clearly stated.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for real estate and your commitment to resident satisfaction. Mention specific examples of how you've successfully managed customer relationships or contributed to sales goals in past roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the leasing industry.
How to prepare for a job interview at Hines
✨Know the Company Inside Out
Before your interview, take some time to research Hines thoroughly. Understand their values, recent projects, and what makes them stand out in the real estate industry. This knowledge will help you demonstrate your genuine interest in the company and align your answers with their mission.
✨Showcase Your Customer Service Skills
As a Leasing Professional, your ability to connect with residents is crucial. Prepare examples from your past experiences that highlight your customer service skills. Be ready to discuss how you've handled difficult situations or ensured customer satisfaction in previous roles.
✨Prepare for Role-Specific Questions
Expect questions related to leasing processes, marketing strategies, and resident relations. Think about how you would approach property tours, lease renewals, and handling prospective residents. Practising your responses will help you feel more confident during the interview.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. During the interview, focus on articulating your thoughts clearly and concisely. You might also want to prepare a few questions to ask the interviewer, showing your engagement and interest in the position.