BMS Performance | Customer Service Manager

• Customer Service Manager role for a luxury home interiors manufacturer
• Leading brand name in their market
• Excellent benefits package
• Superb investment in employee training and career development

Customer Service Manager

The Purpose of the Role of Customer Service Manager – Luxury Home Interior Products:

This is a fantastic opportunity for an experienced Customer Services Team Leader or Supervisor for this leading manufacturer of luxury home interior products. Based from their head office in north London, you will be tasked with developing and improving the performance of a small, established team whose function is to process incoming orders and respond to customer enquiries. They are looking for a candidate that can analyse the current processes, identify areas for improvement and greater efficiency and implement change.

For the position of Customer Service Manager – Luxury Home Interior Products, we are looking for individuals who meet the following criteria:

• Must have supervised a customer service team
• Highly professional approach
• Organised, analytical and possesses a good degree of initiative

The Company Recruiting for Customer Service Manager – Luxury Home Interior Products:

· Exceptional growth since its establishment over 30 years ago

· Market leading brand with products that are innovative and attractive to customers

· Global manufacturer, generating over £450 million in sales annually

The Culture of the Company Recruiting for Customer Service Manager – Luxury Home Interior Products:

· Ethical and transparent in its approach to employee welfare and business

· Excellent levels of employee training and investment for continuous professional development

· Ambitious, innovative and forward thinking

Benefits of this Customer Service Manager – Luxury Home Interior Products:

• £30,000 – £35,000 base salary DOE, plus 10% company bonus
• 6% company pension contribution, life assurance
• Private healthcare
• Free onsite electric vehicle charging
• 25 days annual leave + Bank Holidays

Candidate Location for the Role of Customer Service Manager – Luxury Home Interior Products: London, Enfield, Romford, Ilford, St Albans, Harlow