Business Centre Manager - Toyota
Business Centre Manager - Toyota

Business Centre Manager - Toyota

York Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Maximise sales and profitability from fleet vehicles through face-to-face interactions and customer engagement.
  • Company: Join Vantage Lexus Leeds, a dynamic dealership focused on customer satisfaction and growth.
  • Benefits: Enjoy a competitive salary, performance bonuses, 30 days holiday, and a staff car scheme.
  • Why this job: Be part of a supportive team that values personal growth and offers excellent development opportunities.
  • Qualifications: Proven sales experience, ideally in face-to-face roles; strong communication skills are essential.
  • Other info: Full-time role with flexible daily activities and opportunities for travel to business meetings.

The predicted salary is between 28800 - 43200 £ per year.

This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.

Multiple award-winning Toyota Centre York, recognised in 2023 for its dedication to customer service and employee engagement, is looking for a Business Centre Manager. This is a fantastic opportunity not to be missed!

At Vantage, we pride ourselves on our success and operate in thirteen locations across Yorkshire and Lancashire, representing Toyota, Lexus, Kia, and Å koda. Our passion for providing the highest quality of customer service is paramount in everything we do.

As a Business Centre Manager, you will:

– Identify and develop prospects to maximise sales and profitability from fleet vehicles and funding options with Toyota Financial Services.

– Plan and organise daily selling activities, including telephoning sales prospects (previous/existing Fleet customers, general enquiries, sales leads, and cold calling) to win new business.

– Qualify customer requirements, ensuring the closest possible match between the final solution and the customer\’s needs.

– Arrange and coordinate product demonstrations to fit customer requirements.

Location : Your main base will be Vantage Toyota York. However, some travel to Knaresborough and Scarborough will be required for business meetings and building support in our Customer Delivery Area (cDA).

Work Hours: This is a full time role and typically you will be expected to work between 08:30am and 5:30pm Monday to Friday.

Key Responsibilities:

– Develop and implement a strategic plan to approach business customers in the York area, leveraging Toyota\’s market-leading electrified solutions and Toyota Financial Services campaigns.

– Ensure opportunities for sales by other teams are followed up by the most appropriate specialist.

– Appraise vehicles presented for part exchange and agree on a purchase price with the Used Car Sales Manager.

– Negotiate sale prices and produce finance quotes, using knowledge of various funding options to maximise commission while meeting customer needs.

– Arrange finance agreements and payment methods, adhering to provider and company policies.

– Write proposals to obtain agreement on suggested solutions and coordinate necessary administration, including updating customer records.

– Agree on delivery arrangements with the customer and work with colleagues across the dealership to provide seamless customer service.

– Continuously review and improve Fleet sales processes and systems to enhance customer satisfaction and profitability.

– Collaborate with an established team including on-site and off-site admin teams, a best practice BCM in the group, Toyota Area Support Manager, three fleet champions on-site, a General Sales Manager, and two Transaction Managers.

Ideal Candidate:

– Proven sales achiever with strong face-to-face sales experience, preferably from inside or outside the motor industry.

– Ability to qualify customer requirements and build a match between the solution and customer needs.

– Excellent negotiation and communication skills.

– Proficient in producing finance quotes and agreeing on finance arrangements.

What We Offer:

– Stable career with a competitive salary package, including a basic salary and performance-related bonus.

– Opportunities for career development within the Vantage group, supported by training and an environment that encourages personal growth.

– 30 days of holiday (inclusive of bank holidays), increasing with service.

– Various benefits including a demonstrator car/company car (low tax) and contributory workplace pension scheme.

Sound Interesting?

If you think you\’ve got what it takes and would like to join our progressive motor group as a Business Centre Manager, please click \’Apply\’ now.

No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.

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Business Centre Manager - Toyota employer: Vantage Motor Group

At Vantage Lexus Leeds, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters personal and professional growth. As a Business Centre Manager, you will benefit from a competitive salary package, performance-based bonuses, and extensive training opportunities within the Vantage group, all while enjoying a generous holiday allowance and additional perks like a staff car scheme. Join us in a supportive environment where your contributions are valued, and you can thrive in your career.
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Contact Detail:

Vantage Motor Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Centre Manager - Toyota

✨Tip Number 1

Network with professionals in the automotive industry, especially those with experience in fleet sales. Attend industry events or local meetups to connect with potential colleagues and learn about the latest trends in fleet management.

✨Tip Number 2

Familiarise yourself with Toyota's fleet offerings and financing options. Understanding the products inside out will help you engage confidently with prospects and tailor your sales approach to meet their specific needs.

✨Tip Number 3

Practice your face-to-face sales techniques by role-playing with friends or mentors. This will help you refine your negotiation skills and improve your ability to gauge customer reactions during discussions.

✨Tip Number 4

Stay organised and develop a daily routine for prospecting and follow-ups. Use tools like CRM software to track your interactions and ensure that no potential leads slip through the cracks.

We think you need these skills to ace Business Centre Manager - Toyota

Sales Negotiation
Customer Relationship Management
Face-to-Face Sales Experience
Prospecting Skills
Telemarketing Skills
Product Demonstration Coordination
Financial Acumen
Market Analysis
Communication Skills
Team Collaboration
Time Management
Problem-Solving Skills
Adaptability
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant sales experience, particularly in face-to-face interactions. Emphasise any achievements in sales, especially within the motor industry or similar fields.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your skills align with the responsibilities outlined in the job description. Mention specific examples of how you've maximised sales and profitability in previous roles.

Highlight Customer Engagement Skills: In your application, focus on your ability to qualify customer requirements and negotiate effectively. Provide examples of how you've successfully matched solutions to customer needs in past positions.

Showcase Team Collaboration: Demonstrate your experience in collaborating with colleagues to enhance customer service. Mention any instances where you worked with different teams to achieve a common goal, as this is crucial for the Business Centre Manager role.

How to prepare for a job interview at Vantage Motor Group

✨Research the Company

Before your interview, make sure to research Toyota and Vantage Lexus Leeds. Understand their values, products, and recent news. This will help you tailor your answers and show genuine interest in the company.

✨Prepare for Sales Scenarios

Since the role involves face-to-face sales, be ready to discuss your previous sales experiences. Prepare specific examples of how you've successfully closed deals or handled objections, as this will demonstrate your capability in a similar environment.

✨Know Your Numbers

Familiarise yourself with key sales metrics and financial products relevant to the automotive industry. Being able to discuss finance quotes and funding options confidently will impress your interviewers and show that you're prepared for the role.

✨Demonstrate Team Collaboration

Highlight your ability to work with different teams within a dealership. Share examples of how you've collaborated with colleagues to enhance customer service, as this is crucial for the Business Centre Manager position.

Business Centre Manager - Toyota
Vantage Motor Group
Location: York
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