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For Companies At a Glance
- Tasks: Deliver exceptional customer experiences and support frame selection.
- Company: Cubitts is revolutionising the spectacles industry with a focus on quality and sustainability.
- Benefits: Enjoy complimentary spectacles, discounts, and a cycle to work scheme.
- Why this job: Join a diverse team committed to making spectacles great again while embracing inclusivity.
- Qualifications: 1 year of retail experience and a passion for aesthetics and sustainability.
- Other info: Full-time role in Edinburgh with a salary of £12.60 per hour.
40 million people wear spectacles in the UK alone, but the optical industry hasn’t changed in more than three centuries. Products are tired, standards are poor, and glasses wearers have got used to sub-standard experiences. The reason we exist, our core purpose is to change the spectacles industry for the better and make spectacles great again.
The most important characteristic for anyone joining us is an alignment to our core values. You will be the type of person that always looks to improve things by finding a way that is simpler or simply better (Pioneer). You will be someone that takes pride in their work, always doing it properly even when you’re exhausted (Proud). And you will do all of this without ego, staying humble, accessible and empathetic (For All).
Equally important is building an equitable and diverse workforce with the goal of building an inclusive culture with opportunities for all.
The Role
- Delivering exceptional customer experience
- To support dispensing activities
- Exceptional product knowledge, explaining features and benefits of lenses and Cubitts frames
- Support customers with the best lens and frame selection, delivering perfectly fitting frames
Requirements
- Aligned to and inspire our Company Brand Values
- 1 year retail experience
- You show great initiative, positivity, and patience
- An excellent communicator, both written and verbal
- You thrive in a busy environment, enjoy responsibility and take pride in what you do
- You’re highly organised, possessing meticulous attention to detail and a keen interest in aesthetics
- Passionate about sustainability, reducing waste and protecting the environment
- A genuine passion for spectacles, including their design and history
Benefits
- Complimentary spectacles, eye examinations and generous discounts
- Option to buy and sell holiday
- Paid time away for the important moments in life
- Annual season ticket loan
- Cycle to work scheme
- Life assurance
- Subscription to Champion Health
- Unlimited You Can Now Business Skills Training
At Cubitts we are committed to fostering a diverse, inclusive, and welcoming community where employees, customers, and partners all feel respected, valued, and empowered to be their authentic selves. We celebrate diversity in all its forms and recognise that different perspectives, backgrounds, and experiences enrich our community. Inclusion is at the heart of our operations, we work actively to remove barriers, ensure equitable opportunities, and create a space where everyone belongs.
Contract Type: Permanent - 40 hours
Location: Cubitts Edinburgh
Salary: £12.60 per hour
Job grade: Associate Lvl 1
Seniority level: Entry level
Employment type: Full-time
Job function: Health Care Provider
Industries: Retail Apparel and Fashion
Optical Assistant- Edinburgh employer: Cubitts
Contact Detail:
Cubitts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant- Edinburgh
✨Tip Number 1
Familiarise yourself with Cubitts' core values: Pioneer, Proud, and For All. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs. This will show that you're not just looking for a job, but that you genuinely want to contribute to their mission.
✨Tip Number 2
Research the latest trends in eyewear and sustainability. Being knowledgeable about current styles and eco-friendly practices will help you stand out as a candidate who is passionate about the industry and aligned with Cubitts' commitment to reducing waste.
✨Tip Number 3
Prepare to discuss your retail experience in detail. Think of specific examples where you've delivered exceptional customer service or resolved issues effectively. This will showcase your ability to thrive in a busy environment and take pride in your work.
✨Tip Number 4
Network with current or former employees of Cubitts if possible. They can provide valuable insights into the company culture and what it takes to succeed as an Optical Assistant. Plus, a referral from an insider can significantly boost your chances of landing an interview.
We think you need these skills to ace Optical Assistant- Edinburgh
Some tips for your application 🫡
Understand the Company Values: Before applying, take some time to understand Cubitts' core values: Pioneer, Proud, and For All. Make sure to reflect these values in your application, showcasing how you align with their mission to improve the spectacles industry.
Highlight Relevant Experience: Since the role requires at least one year of retail experience, ensure you detail any relevant positions you've held. Focus on your customer service skills and any specific experiences that demonstrate your ability to thrive in a busy environment.
Showcase Your Passion: Cubitts is looking for someone with a genuine passion for spectacles. In your application, mention any personal interests related to eyewear design or history, and how sustainability plays a role in your life.
Craft a Strong Cover Letter: Use your cover letter to tell a story about why you want to work at Cubitts. Discuss your enthusiasm for delivering exceptional customer experiences and how you can contribute to their goal of creating an inclusive culture.
How to prepare for a job interview at Cubitts
✨Understand Cubitts' Core Values
Before your interview, take some time to familiarise yourself with Cubitts' core values: Pioneer, Proud, and For All. Be prepared to discuss how your personal values align with theirs and provide examples from your past experiences that demonstrate these traits.
✨Showcase Your Customer Service Skills
As an Optical Assistant, delivering exceptional customer experience is key. Think of specific instances where you provided outstanding service or resolved a customer's issue effectively. Highlight your communication skills and ability to thrive in a busy environment.
✨Demonstrate Product Knowledge
Brush up on your knowledge of spectacles, lenses, and frame styles. Be ready to explain the features and benefits of different products. Showing genuine passion for eyewear and its design will impress your interviewers and show that you're a good fit for the role.
✨Emphasise Your Organisational Skills
In a retail setting, being organised is crucial. Prepare to discuss how you manage your time and tasks efficiently, especially during busy periods. Mention any tools or methods you use to stay organised and ensure attention to detail in your work.
