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- Tasks: Engage customers, advise on plant care, and maintain attractive displays.
- Company: Join a fast-growing, family-run garden shop group in South East London.
- Benefits: Enjoy competitive pay, 28 days holiday, and a bike-to-work scheme.
- Why this job: Be part of a passionate team that values personal growth and community impact.
- Qualifications: Strong indoor plant knowledge and customer service skills required; retail experience is a plus.
- Other info: Flexible hours available; training provided to enhance your horticultural expertise.
The Nunhead Gardener is a fast-growing, family-run group of unique garden shops operating across South East and Central London. Independently owned, we take pride in our team of friendly and knowledgeable horticulturalists and florists who live and breathe plants and flowers. Going the extra mile for our customers comes naturally because we share a genuine passion for the botanical world. We’re committed to the communities where our stores operate, always serving as hubs of activity, partnering with local neighbours, and supporting community initiatives. We continually refine and improve our retail spaces, ensuring they’re warm, inviting places to visit. This ambitious drive, combined with committed teamwork, allows us to punch above our weight in delivering exceptional service, memorable customer experiences, and our legendary product displays. At the heart of everything we do are our people. By nurturing a supportive workplace, we prioritise growth and personal development to deliver the best in horticultural services. With ambitious future plans, now is an exciting time to join us. The opportunity: Strong, friendly, outgoing and enthusiastic Horticultural Sales Advisor wanted to work in our South East London Garden Centres. Good working knowledge of Indoor plants and how to care for them alongside strong customer service skills are a prerequisite for this role. Must be well presented, outgoing and friendly, able to quickly build a good rapport with customers and have a great passion for horticulture. A relevant horticulture qualification and previous experience in a retail garden centre would be an advantage. Training and support will be given in order to develop or acquire the knowledge to assist our extensive and varied customer base. Working hours will include weekends and Bank Holidays as required. We will consider full-time or part-time applicants. You will be based at either our Nunhead, Camberwell or Elephant Park Garden Centre, and may be called upon to work in our other stores. Responsibilities: Support the Senior Store Management in the daily operations of the store which include but are not limited to; Customer service and sales – engaging customers proactively and promoting the highest standards of customer care and service Advising customers on plant choice and care and with general queries Creating and maintaining attractive plant and homeware displays as directed by the Visual Merchandiser A good working knowledge of Houseplants and their care requirements is a prerequisite for this role Assist in maintaining a high level of creative visual merchandising throughout the store Receiving and processing weekly deliveries of pots, compost and plants Keeping the shop clean & tidy Ensuring the retail space is presentable and safe for customers Stock management including watering and care of plants Any other ad hoc duties as requested by the management You will work quickly, decisively and always with clear goals in mind. You will be organised, self-motivated and responsible, taking ownership of your projects. You will enjoy collaborating with others. Experience, Skills and Traits Required: Strong indoor plant knowledge Possess a good knowledge of plant pests and the appropriate remedies Be confident, friendly, outgoing and enthusiastic Prior experience in plant-based businesses You will be passionate about delivering exceptional levels of customer service You will be obsessively organised, tidy and have an eye for detail You will be flexible in your approach and open to trying new things You will possess excellent interpersonal skills You will be honest, open and operate with integrity You’ll get excited about learning new things and sharing your knowledge with others You will have a love of plants and all things related to gardening Benefits: Competitive pay rate. In line with industry-standard and dependent on experience 28 days holiday allowance (including bank holidays) pro rata Sales target bonus Company contributed pension Access to our health assured employee assistance programme Bike to work Scheme Applicants should apply by submitting a CV and cover letter Please note that due to the high volume of applications, you will only be contacted should we wish to take your application further. We apologise that we are unable to respond to every submission directly. Role Type Pay Rate 11 GBP – 12 GBP (Hour) Company Overview The Nunhead Gardener is a fast-growing and highly unique family-run group of garden shops. We are independently owned, and we pride ourselves on our team of knowledgeable horticulturalists who are always on hand to offer friendly, expert advice regarding all indoor and outdoor gardening matters. We always place ourselves at the heart of the communities in which we open our stores. We punch well above our weight in terms of the service we provide, the experience we offer customers, the unique product range we carry and our legendary product displays. We’re extremely passionate about our people, and with ambitious future plans, it’s an exciting time to join us. #J-18808-Ljbffr
SE LONDON - Horticultural Sales Advisor employer: The Nunhead Gardener
Contact Detail:
The Nunhead Gardener Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SE LONDON - Horticultural Sales Advisor
✨Tip Number 1
Familiarise yourself with the specific indoor plants that are popular in South East London. Knowing the local preferences can help you engage customers more effectively and show your genuine interest in their needs.
✨Tip Number 2
Visit The Nunhead Gardener stores before applying. This will give you a feel for the atmosphere and customer interactions, allowing you to tailor your approach and demonstrate your enthusiasm for their unique environment during any interviews.
✨Tip Number 3
Network with current employees or local horticulturalists. They can provide insights into the company culture and expectations, which can be invaluable when discussing your fit for the role.
✨Tip Number 4
Prepare to showcase your customer service skills through role-play scenarios. Think about how you would handle various customer queries or complaints, as this will likely be a key focus during the interview process.
We think you need these skills to ace SE LONDON - Horticultural Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in horticulture and customer service. Emphasise any previous roles in plant-based businesses and your knowledge of indoor plants.
Craft a Compelling Cover Letter: In your cover letter, express your passion for horticulture and customer service. Mention specific experiences that demonstrate your ability to engage with customers and provide expert advice on plant care.
Showcase Your Knowledge: Include details about your understanding of plant pests and remedies, as well as any horticulture qualifications you possess. This will show the employer that you are knowledgeable and ready to contribute.
Highlight Your Interpersonal Skills: Since the role requires strong interpersonal skills, make sure to mention instances where you've successfully built rapport with customers or worked collaboratively in a team setting.
How to prepare for a job interview at The Nunhead Gardener
✨Show Your Passion for Horticulture
Make sure to express your genuine love for plants and gardening during the interview. Share personal experiences or stories that highlight your enthusiasm and knowledge about indoor plants, as this will resonate well with the interviewers at The Nunhead Gardener.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. The Nunhead Gardener values friendly and outgoing personalities, so showcasing your ability to engage with customers and create memorable experiences will be crucial.
✨Know Your Indoor Plants
Brush up on your knowledge of indoor plants and their care requirements before the interview. Be ready to discuss common plant pests and remedies, as well as any relevant horticultural qualifications you may have, to demonstrate your expertise.
✨Be Organised and Tidy
Since the role requires a high level of organisation and attention to detail, come prepared to discuss how you manage your time and keep your workspace tidy. This will show that you understand the importance of maintaining a presentable retail space for customers.
