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- Tasks: Connect people with their dream homes through marketing, viewings, and negotiations.
- Company: Join a dynamic team at a leading property management agency in Edinburgh.
- Benefits: Enjoy a competitive salary, bonus scheme, and 30 days of annual leave.
- Why this job: Make a real impact in the rental market while building relationships and enhancing customer service.
- Qualifications: Strong communication and negotiation skills; knowledge of Scottish property laws preferred.
- Other info: Be part of a values-led culture that celebrates effort and results with quarterly meet-ups.
Location: Edinburgh (just out with city centre)
Remuneration: Circa £28,000 DOE + Bonus Scheme (up to £2,400 annually)
Contract Details: Permanent, Full Time in office
Responsibilities:
- Property Marketing and Advertising: Advertise available properties via websites, social media, and local channels. Craft compelling listings with high-quality photos and detailed descriptions. Host viewings, ensuring properties are presented at their best.
- Tenant Sourcing and Screening: Respond to inquiries and arrange viewings for prospective tenants. Conduct thorough background checks, including credit and rental history. Verify tenant eligibility based on landlord criteria.
- Negotiating Lease Agreements: Facilitate negotiations between landlords and prospective tenants. Prepare and manage tenancy agreements, ensuring clarity and compliance. Ensure all documentation is signed and legally binding.
- Handling Tenant Queries and Issues: Serve as the main contact for tenant questions and concerns. Mediate conflicts between landlords and tenants with professionalism. Ensure compliance with all relevant laws and regulations.
- Customer Service and Relationship Management: Foster positive relationships with tenants and landlords. Address customer complaints effectively to enhance service reputation. Deliver exceptional service to strengthen our presence in the market.
What You'll Need:
- Essential Skills: Strong communication skills for effective client interaction. Proficient negotiation skills to handle rental terms and disputes. Knowledge of Scottish property laws, tenant rights, and landlord obligations.
- Desirable Qualifications: Industry qualifications such as ARLA or Letwell. Proficiency in Reapit Bookings or SME.
What You Get:
- Starting salary of circa £28,000 DOE
- Bonus Scheme to reward your hard work
- 30 days of annual leave for work-life balance
- A values-led culture that recognises effort and results
- Quarterly company meet-ups to connect and celebrate
Ready to make a difference? Join our client and be part of a thriving team that values your skills and passion for property management! Apply now!
Contact Detail:
Office Angels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Negotiator
✨Tip Number 1
Familiarise yourself with the local rental market in Edinburgh. Understanding current trends, average rental prices, and popular neighbourhoods will help you engage confidently with clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the property management sector. Attend local property events or join online forums to connect with others in the industry. This can lead to valuable insights and potential referrals that may enhance your application.
✨Tip Number 3
Brush up on your negotiation skills. Since negotiating lease agreements is a key part of the role, consider taking a short course or reading up on effective negotiation techniques to showcase your readiness for the position.
✨Tip Number 4
Demonstrate your customer service skills in any interactions you have. Whether it's through networking or during the interview process, showing that you can handle tenant queries and complaints effectively will set you apart from other candidates.
We think you need these skills to ace Lettings Negotiator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management, customer service, and negotiation. Use keywords from the job description to demonstrate that you meet the essential skills required for the Lettings Negotiator role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property management and your understanding of the rental market. Mention specific experiences that align with the responsibilities listed in the job description, such as tenant sourcing or handling queries.
Showcase Your Knowledge: In your application, emphasise your knowledge of Scottish property laws and tenant rights. This will show that you are well-prepared for the role and understand the legal aspects of lettings.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the lettings industry.
How to prepare for a job interview at Office Angels
✨Know Your Property Laws
Familiarise yourself with Scottish property laws, tenant rights, and landlord obligations. This knowledge will not only impress your interviewers but also demonstrate your commitment to the role.
✨Showcase Your Communication Skills
As a Lettings Negotiator, strong communication is key. Prepare examples of how you've effectively interacted with clients or resolved conflicts in the past to highlight your skills during the interview.
✨Prepare for Role-Play Scenarios
Be ready for potential role-play scenarios where you might need to negotiate lease terms or handle tenant queries. Practising these situations can help you feel more confident and showcase your negotiation skills.
✨Highlight Your Customer Service Experience
Emphasise any previous experience in customer service roles. Discuss how you’ve built relationships and handled complaints, as this will be crucial in fostering positive relationships with tenants and landlords.
