Care Navigator

Join to apply for the Care Navigator role at Western Health and Social Care Trust

The service provides on-call support for our domiciliary care branches outside of the usual office hours.

You would be responsible for taking calls from our care teams and service users and providing practical help and advice on various scenarios that occur during early mornings, evenings and weekends.

Full training is provided. The role would best suit someone who:

• Has experience or would thrive working in a busy fast-paced environment
• Is a strong team player
• Enjoys problem solving
• Possesses a keen eye for detail
• Great communicator both written and verbal along with an excellent telephone manner
• Has excellent IT skills
• Passionate about providing exceptional customer service

AM shifts available Monday to Friday (06:00–09:00, 07:00–09:00 and 17:00–22:00)

Weekend shifts available (06:00–12:00, 12:00–17:00 and 17:00–22:00)

Part-time hours: 16–30 per week

Full-time hours: 37.5 per week

Apply now for an immediate interview (must be in the UK to apply for this role)! We currently do not offer sponsorship to anyone already in the UK. We also do not offer employment to anyone already on a sponsorship elsewhere or the switching of sponsorship.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Other, Information Technology, and Management