Care Navigator

The service provides on-call support for our domiciliary care branches outside of the usual office hours. You would be responsible for taking calls from our care teams and service users and providing practical help and advice on various scenarios that occur during early mornings, evenings, and weekends. Full training is provided, although the role would best suit someone who: Has experience or would thrive working in a busy fast-paced environment Is a strong team player Enjoys problem-solving Possesses a keen eye for detail Is a great communicator both written and verbal, along with an excellent telephone manner Has excellent IT skills Is passionate about providing exceptional customer service AM shifts available Monday – Friday (06:00 am – 09:00 am, 07:00 am – 09:00 am, and 17:00 pm to 22:00 pm) Weekend shifts available (06:00 am – 12:00 pm, 12:00 pm – 17:00 pm, and 17:00 pm – 22:00 pm) Part-time hours: 16-30 per week Full-time hours: 37.5 per week Apply now for an immediate interview (must be in the UK to apply for this role)! #J-18808-Ljbffr