Deputy Manager - Adult Social Care Services

Deputy Manager – Adult Social Care Services Location: Hetton-le-hole Salary: £15.17hr Hours: Full-time (including weekends and participation in the on-call rota) Reports to: Service Manager Are you a strong leader with a passion for person-centred care? Do you thrive in a fast-paced environment and want to be part of a dedicated team making a real difference in people’s lives? Our client is looking for a Deputy Manager who will lead by example, inspire excellence, and help set the tone for a supportive, compassionate and inclusive service culture. This is a fantastic opportunity for someone who wants to take the next step in their care career while helping shape the lives of the individuals we support. What You’ll Be Doing: * Lead by example: Support your Service Manager to set a positive, values-driven culture where both staff and service users can thrive. * Empower individuals: Ensure everyone receives high-quality, person-centred, outcome-focused care and support that reflects their needs, goals, and preferences. * Support the team: Oversee staff recruitment, training, appraisals, supervision, and performance, while promoting continuous improvement and accountability. * Quality assurance: Ensure compliance with regulatory standards, conduct audits, and maintain high-quality, accurate records and care plans. * Health & safety: Lead on safeguarding, risk assessments, inspections, and ensure staff and service users are safe and supported at all times. * Budget awareness: Work with your Service Manager to monitor budgets, manage rotas, and ensure effective use of resources. * Be a key contact: Build strong relationships with external agencies, professionals, regulators, and families to promote transparent and collaborative support. * Respond effectively: Take the lead on incidents, complaints, and audits to ensure resolution and continuous learning. What We’re Looking For: Essential: * Proven experience in a senior or team leader role within health or social care * NVQ Level 3 in Health and Social Care (or equivalent) * Strong knowledge of safeguarding, care planning, and regulatory compliance * Excellent written and verbal communication skills * Confidence in managing staff and leading a team * Strong organisational, problem-solving, and coaching abilities * Willingness to work flexibly, including weekends and on-call Desirable: * NVQ Level 5 in Leadership & Management (or working towards) * Experience with multi-disciplinary teams and regulators * Full UK driving licence What We Offer: * A values-led workplace that prioritises service users and staff wellbeing * Comprehensive induction and ongoing training * Opportunities for career progression and qualifications * Support from an experienced and approachable leadership team * Competitive salary and employee benefits * A chance to make a meaningful impact every day If you\’re ready to make a difference in a role that’s as rewarding as it is vital, apply today and join our clients mission to provide exceptional care that truly changes lives