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For Companies At a Glance
- Tasks: Lead UX research to uncover insights and influence product direction.
- Company: Join UXReactor, part of Ascendion, where research drives meaningful change.
- Benefits: Enjoy a collaborative culture with opportunities for impactful work and professional growth.
- Why this job: Shape user experiences that matter and elevate your research skills to a strategic level.
- Qualifications: 5+ years in UX research with strong storytelling and empathetic listening skills.
- Other info: Ideal for those passionate about mobile apps and fintech.
The predicted salary is between 42000 - 84000 £ per year.
Turn User Insights into Strategic Impact. At UXReactor, part of Ascendion, we believe research isn’t just about collecting data, it’s about uncovering insights, telling compelling stories, and driving meaningful change. We’re looking for a Senior UX Researcher who brings deep curiosity, strong empathy, and a strategic mindset. In this role, you’ll lead and execute research that makes insights actionable, visible, and influential, helping shape product direction and business decisions.
What You’ll Do:
- Drive and execute all stages of research: from recruitment and participant communication to conducting studies, analyzing results, and delivering insights.
- Develop impactful artifacts tailored to project needs, such as research plans, screeners, interview guides, reports, journey maps, personas, highlight reels, data visualizations, and mixed-method summaries.
- Present research readouts to client partners and executives to influence decision-making.
- Facilitate alignment workshops and support cross-functional collaboration to ensure insights are fully embedded in product strategy.
What You Bring:
- 5+ years of experience conducting UX research to uncover insights, identify unmet needs, and improve product outcomes.
- Proficiency in a wide range of qualitative and quantitative methods, with the ability to choose the right approach for each project.
- Empathetic listening skills and the ability to deliver an unbiased, user-centered point of view.
- Experience designing and executing inclusive participant recruitment strategies.
- Basic understanding of effective design principles and how research informs UX and product decisions.
- Strong portfolio or work samples that demonstrate your research process, storytelling, and impact.
- Excellent storytelling and presentation skills that bring research to life and inspire action.
Mainly if you bring the following, you’re a superstar in our eyes:
- Solid experience with mobile-first, native app experiences (iOS/Android), including familiarity with platform conventions and user behaviors.
- Demonstrated success in consumer-facing (B2C) research, especially in emotionally resonant, growth-oriented, or conversion-driven experiences.
- Deep domain expertise in banking or fintech, with a strong grasp of regulatory requirements, trust signals, and accessibility best practices.
Join us if you’re ready to elevate user research into a strategic superpower and help shape experiences that truly matter.
Contact Detail:
Ascendion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sr. UX Researcher
✨Tip Number 1
Familiarise yourself with the latest trends in UX research, especially in mobile-first applications. Understanding platform conventions and user behaviours on iOS and Android will give you an edge when discussing your insights during interviews.
✨Tip Number 2
Prepare to showcase your storytelling skills. Since presenting research findings is a key part of the role, think about how you can effectively communicate your past research experiences and the impact they had on product decisions.
✨Tip Number 3
Network with professionals in the banking or fintech sectors. Having conversations with industry insiders can provide you with valuable insights and help you understand the specific challenges and opportunities within these domains.
✨Tip Number 4
Be ready to discuss your approach to inclusive participant recruitment strategies. Highlighting your experience in this area will demonstrate your commitment to user-centred design and your ability to gather diverse insights.
We think you need these skills to ace Sr. UX Researcher
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Sr. UX Researcher position at UXReactor. Tailor your application to highlight how your experience aligns with their needs.
Showcase Your Portfolio: Include a strong portfolio that demonstrates your research process, storytelling abilities, and the impact of your work. Highlight specific projects that relate to the job description, especially those involving mobile-first or consumer-facing experiences.
Craft a Compelling Cover Letter: Write a cover letter that tells your story. Explain why you're passionate about UX research and how your skills can drive meaningful change at UXReactor. Use examples from your past experiences to illustrate your points.
Highlight Relevant Skills: In your CV, emphasise your proficiency in both qualitative and quantitative research methods. Mention any experience with participant recruitment strategies and your understanding of design principles, particularly in banking or fintech if applicable.
How to prepare for a job interview at Ascendion
✨Showcase Your Research Process
Prepare to discuss your research process in detail. Highlight specific projects where your insights led to significant changes. Be ready to share your portfolio and explain how your storytelling skills made an impact.
✨Demonstrate Empathy and User-Centric Thinking
During the interview, emphasise your empathetic listening skills. Share examples of how you’ve put users at the centre of your research and decision-making processes, showcasing your ability to understand their needs and pain points.
✨Be Ready for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Prepare to discuss how you would approach different research challenges, including participant recruitment and data analysis, demonstrating your strategic mindset.
✨Highlight Cross-Functional Collaboration
Discuss your experience working with cross-functional teams. Provide examples of how you facilitated alignment workshops and ensured that insights were integrated into product strategies, showcasing your collaborative skills.
