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For Companies At a Glance
- Tasks: Manage bookings and ensure top-notch customer experiences in luxury golf travel.
- Company: Join Golf Traveller, a leading luxury golf tour operator with global reach.
- Benefits: Enjoy competitive salary, 25 days holiday, monthly training, and team outings.
- Why this job: Be part of a dynamic team transforming golf travel with creativity and attention to detail.
- Qualifications: 1-3 years in luxury travel or hospitality, strong communication, and organizational skills required.
- Other info: Opportunity for career growth and exposure to international business.
The predicted salary is between 36000 - 60000 £ per year.
About Us
Golf Traveller is a luxury sector B2C and B2B golf tour operator and event organiser. Our management has long histories in golf, travel, hospitality and events and are seeking to change the way golf travel is presented and consumed. Our global client portfolio includes elite private clubs, leisure and golf tour operators, agents and concierge providers, HNW individuals, private family offices and corporate entities invested in golf.
Our offices are in London, St Andrews, Stockholm, Oslo, Singapore and Jakarta. We have ambitious plans for further growth and are looking for people with the same ambition to help us achieve them. Candidates should have travel industry experience, preferably in the luxury segment, an interest in golf and an understanding of its language.
About the opportunity
- Administration of bookings
- Booking management and delivery of company standard for customer experience
- Supplier communications
- Document preparation
- Supplier contract coordination
- 40 hours per week plus occasional seasonal overtime
- Reports to: Reservations Manager
- Location: St Andrews
What you can expect
- A very competitive salary, dependant on experience
- Workplace pension scheme
- 25 days paid holiday per annum
- Eligibility for company wide bonus and incentive schemes
- Monthly destination training by industry experts
- A brand new laptop
- Quarterly team outings
- Staff uniform (Peter Millar)
- Career development planning
- Exposure to international business in a fast growing company
If you have the below attributes, we want to hear from you
- Self starter, with a passion for travel and golf*
- Comfortable using digital tools to complete daily tasks
- Work well in a team
- Strong numeracy and communication skills – both written and verbally
- Professional telephone etiquette
- 1-3 years previous experience
- Strong organisational skills and granular attention to detail
- Willingness to travel
- Analytical approach
- Ability to work autonomously when required
- Creativity
- Ambition & motivation to succeed
You’ll be assisting with bespoke itineraries that aim to elevate our customers’ experiences, inspiring discovery and setting the scene for unforgettable shared moments. Golf is at the heart of our offering, with the best courses forming the centerpiece of many itineraries. However, our approach goes far beyond golf; meeting the expectations of the luxury traveler, whether a golfer or not, requires careful attention to detail at every stage of the journey.
As a Reservations Coordinator, you’ll work closely with suppliers and Destination Management Companies (DMCs), building and managing relationships that allow us to provide unique and exclusive opportunities for our clients. Your organizational skills and keen eye for detail will ensure each itinerary is flawlessly executed.
Ideal candidates will have work experience in the luxury travel or hospitality industry, with an interest in or understanding of golf as an added advantage. A creative and commercial mindset, excellent communication skills (both in person and digitally), and a passion for delivering exceptional customer experiences are essential. We’re looking for someone eager to learn, grow, and make a meaningful contribution to our dynamic and expanding team.
Golf Traveller | Reservations Coordinator employer: Golf Traveller
Contact Detail:
Golf Traveller Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Golf Traveller | Reservations Coordinator
✨Tip Number 1
Familiarize yourself with the luxury travel market and golf industry. Understanding the nuances of high-end travel and the specific needs of golf enthusiasts will give you an edge in conversations during the interview process.
✨Tip Number 2
Network with professionals in the luxury travel and golf sectors. Attend industry events or join relevant online communities to connect with people who can provide insights and potentially refer you to opportunities at Golf Traveller.
✨Tip Number 3
Showcase your organizational skills by preparing a mock itinerary for a luxury golf trip. This will demonstrate your attention to detail and creativity, which are crucial for the Reservations Coordinator role.
✨Tip Number 4
Research Golf Traveller's unique offerings and client base. Being knowledgeable about their services and how they differentiate themselves in the market will help you articulate why you're a great fit for the team.
We think you need these skills to ace Golf Traveller | Reservations Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the travel and luxury sectors. Emphasize any roles that involved customer service, booking management, or supplier communications.
Craft a Compelling Cover Letter: In your cover letter, express your passion for travel and golf. Mention specific experiences that demonstrate your organizational skills and attention to detail, as well as your ability to work autonomously and in a team.
Showcase Your Communication Skills: Since strong communication skills are essential for this role, ensure your application reflects your ability to communicate effectively. Use clear and professional language throughout your CV and cover letter.
Highlight Relevant Experience: If you have experience in the luxury travel or hospitality industry, make sure to highlight it. Discuss any specific achievements or projects that showcase your ability to deliver exceptional customer experiences.
How to prepare for a job interview at Golf Traveller
✨Show Your Passion for Golf and Travel
Make sure to express your enthusiasm for both golf and travel during the interview. Share any personal experiences or insights that highlight your interest in these areas, as this will resonate well with the company's focus.
✨Demonstrate Your Organizational Skills
Prepare examples from your previous work experience that showcase your strong organizational skills and attention to detail. Discuss how you managed bookings or coordinated events, emphasizing your ability to handle multiple tasks efficiently.
✨Highlight Your Communication Skills
Since the role involves supplier communications and customer interactions, be ready to discuss how you effectively communicate both verbally and in writing. Provide examples of how you've successfully navigated challenging conversations or built relationships in past roles.
✨Research the Company and Its Values
Familiarize yourself with Golf Traveller's mission and values before the interview. Understanding their approach to luxury travel and customer experience will allow you to align your answers with what they are looking for in a candidate.
