Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Service and repair bikes on-the-go, ensuring top-notch customer satisfaction.
- Company: Join Domex Bikes, a leading bicycle repair specialist with a passion for cycling.
- Benefits: Enjoy a competitive salary, company vehicle, paid holidays, and health perks.
- Why this job: Be part of a dynamic team that values cycling culture and professional growth.
- Qualifications: 2 years' experience in bike mechanics, excellent communication skills, and a full UK driving licence required.
- Other info: Participate in fun cycling events and receive ongoing training to enhance your skills.
The predicted salary is between 24000 - 30000 £ per year.
Domex Bikes is actively hiring Mobile Bike Mechanics to service and repair our customers' bikes and deliver the very best customer service, all facilitated through our fleet of fully equipped mobile workshop vans.
Who are we? We are Domex Bikes, proud to be part of the Domex family, a leading repair specialist. Our expert mechanics carry out bicycle / e-Bike maintenance, service and repair for our customers whether at home, work or roadside, supported by our back-office customer service team. We are actively seeking proficient bike mechanics to join our team, coverage areas include Surrey, London, and parts of the South East — depending on your location.
What will your responsibilities be in this role?
- Service and repair customer bikes to the highest standard and with maximum reliability.
- Third party bicycle support including warranty work, bike builds and ready to ride deliveries.
- Accurately inspect, diagnose, and fix issues and faults in a required timeframe. Carbon Bike Inspection training provided.
- Provide consultation on correct maintenance and preventative measures to customers.
- Stock control on parts and consumables to be retained in van.
What skills and experience are required?
- 2 years’ experience in a professional workshop environment.
- Excellent knowledge of the cycle industry. E-bike experience preferred.
- Full UK manual driver’s licence.
- Can-do attitude and problem-solving mentality.
- Ability to follow established procedures and practices.
- Excellent communication and customer service skills.
- A strong commitment to health and safety guidelines.
- Cytech level 2 or higher (or equivalent) qualification preferred.
What will we offer you?
- Annual salary of £28,000 to £30,000 depending on experience.
- Continual professional development from leading training providers and our Field Manager.
- All-Inclusive Resources: Enjoy a company vehicle, a fuel card, tools and equipment, a uniform, laptop, and a smartphone.
- Well-Being Matters: Paid holidays, a pension plan, a range of health and lifestyle benefits, and the potential for overtime.
- Regular staff team cycling events; yes, we ride too...
- Celebrate Success: Join our annual conference with service awards, recognising your achievements.
At Domex, we take pride in being an equal opportunity employer dedicated to providing fair and equitable treatment to all our applicants and employees, promoting diversity and inclusion.
Contact Detail:
Indie Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Bicycle Mechanic
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the cycling industry, especially e-bikes. This knowledge will not only impress during interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with other bike mechanics and professionals in the cycling community. Attend local cycling events or workshops to make connections that could lead to job opportunities at Domex Bikes.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills during the interview. Think of specific examples from your past experience where you successfully diagnosed and repaired bike issues under time constraints.
✨Tip Number 4
Showcase your customer service skills by preparing to discuss how you've handled difficult situations with customers in the past. Highlighting your communication abilities can set you apart from other candidates.
We think you need these skills to ace Mobile Bicycle Mechanic
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in bicycle mechanics, particularly any work in a professional workshop environment. Emphasise your skills in e-bike maintenance if applicable.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for cycling and customer service. Mention specific experiences that demonstrate your problem-solving skills and ability to work independently in a mobile setting.
Highlight Relevant Qualifications: If you have a Cytech level 2 qualification or equivalent, make it prominent in your application. Also, mention your full UK manual driver’s licence as it is essential for the role.
Showcase Your Customer Service Skills: In your application, provide examples of how you've delivered excellent customer service in previous roles. This is crucial for a position that involves direct interaction with customers while servicing their bikes.
How to prepare for a job interview at Indie Retail
✨Showcase Your Technical Skills
Be prepared to discuss your experience in a professional workshop environment. Highlight specific examples of bike repairs or maintenance tasks you've successfully completed, especially any work with e-bikes, as this is preferred by Domex Bikes.
✨Demonstrate Customer Service Excellence
Since the role involves direct customer interaction, be ready to share instances where you provided exceptional service. Discuss how you handled customer queries or complaints and how you ensured their satisfaction.
✨Emphasise Your Problem-Solving Abilities
The job requires a can-do attitude and a problem-solving mentality. Prepare to talk about challenges you've faced in previous roles and how you overcame them, particularly in diagnosing and fixing bike issues.
✨Familiarise Yourself with Health and Safety Guidelines
Understanding health and safety is crucial for this position. Be ready to discuss your commitment to these guidelines and any relevant training you've received, such as Cytech qualifications, to show you're a responsible candidate.
