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- Tasks: Be the face of ENVEA, delivering expert service and support to customers.
- Company: Join ENVEA, a global leader in environmental monitoring solutions focused on innovation and sustainability.
- Benefits: Enjoy a competitive salary, work-life balance, and comprehensive support from experienced teams.
- Why this job: Make a real impact while working with cutting-edge technology and a supportive team culture.
- Qualifications: Degree in Electrical/Mechanical Engineering and experience in electronics preferred.
- Other info: Opportunities for professional development and occasional international travel.
The predicted salary is between 30000 - 42000 £ per year.
Field Service Engineer – Join ENVEA\’s Dedicated Team!
M4 Corridor
Are you passionate about tackling technical challenges, delivering excellent customer service, and making a real impact in the field? At ENVEA, we’re looking for a talented and enthusiastic Field Service Engineer to join our team in the UK!
Why Choose ENVEA?
As a global leader in environmental monitoring solutions, ENVEA is committed to innovation and sustainability. We understand the importance of work-life balance and prioritise assigning work within your local area to keep time away from home to a minimum. While travel is a core part of the role, overnight stays are rare and limited, ensuring your personal life is respected.
At ENVEA, you’re never on your own. Our team of experienced field engineers, technical specialists, and senior engineers are always on hand to provide guidance and assistance during site visits and technical challenges. With the support of dedicated supervisors and a knowledgeable technical support team, we’ll help you build confidence and excel in your role.
What You’ll Do
In this exciting and varied role, you’ll be the face of ENVEA, delivering expert service and support to customers in your allocated region. Your responsibilities will include:
- On-Site Expertise: Repair, commission, calibrate, and fault-find (to board level) ENVEA’s state-of-the-art equipment at industrial sites.
- Customer Training: Help customers maximise the potential of their systems with training on functionality and maintenance.
- Problem-Solving: Diagnose technical issues and provide clear solutions, becoming a trusted advisor to our clients.
- Feedback and Collaboration: Share your field insights with our internal teams to drive product improvements and future innovations.
- Documentation: Accurately maintain service records and ensure timely completion of reports.
What We’re Looking For
We’re seeking someone who combines technical expertise with a passion for customer service. Our ideal candidate has:
- A degree, HND, or equivalent in Electrical/Mechanical Engineering.
- Experience in electronics, ideally within instrumentation or an industrial environment.
- Previous field service experience (a plus).
- Knowledge of gas analysers or particulate emission monitors (advantageous but not essential).
- Excellent communication and problem-solving skills.
- A full UK driving licence (held for at least three years).
What Makes You a Great Fit
- You’re a team player who thrives in a fast-paced environment.
- You’re resilient, organised, and can prioritise tasks effectively.
- You have a logical mindset and a passion for delivering outstanding customer service.
- You’re flexible and willing to adapt to new challenges.
Perks of the Job
- Competitive salary and benefits package.
- A strong focus on work-life balance, with travel mostly limited to your local area.
- Comprehensive support from technical specialists, supervisors, and senior engineers to help you succeed.
- Opportunities for professional development and training.
- The chance to work with cutting-edge technology in a globally respected company.
- Occasional opportunities for international travel.
ENVEA Global | Field Service Engineer employer: ENVEA Global
Contact Detail:
ENVEA Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ENVEA Global | Field Service Engineer
✨Tip Number 1
Familiarize yourself with ENVEA's products and services. Understanding the technical aspects of their environmental monitoring solutions will not only boost your confidence during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of ENVEA on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences that showcase your problem-solving skills and customer service excellence. ENVEA values these traits highly, so having concrete stories ready will set you apart.
✨Tip Number 4
Show your enthusiasm for continuous learning and professional development. Mention any relevant training or certifications you have pursued, as this aligns with ENVEA's commitment to innovation and growth.
We think you need these skills to ace ENVEA Global | Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in field service engineering, particularly in electronics or instrumentation. Emphasize any previous roles where you provided customer support or training.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and technical problem-solving. Mention specific examples of how you've tackled challenges in previous roles and how you can contribute to ENVEA's mission.
Highlight Technical Skills: In your application, clearly outline your technical qualifications, such as your degree in Electrical/Mechanical Engineering and any experience with gas analysers or particulate emission monitors. This will demonstrate your suitability for the role.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work with cutting-edge technology and be part of a team that values innovation and sustainability. Let them know why you want to join ENVEA specifically.
How to prepare for a job interview at ENVEA Global
✨Show Your Technical Expertise
Be prepared to discuss your technical background in detail, especially your experience with electronics and any relevant projects. Highlight specific examples where you've successfully diagnosed and solved technical issues.
✨Demonstrate Customer Service Skills
Since the role emphasizes customer interaction, share experiences that showcase your ability to communicate effectively and provide excellent service. Think of situations where you trained customers or resolved their concerns.
✨Emphasize Team Collaboration
ENVEA values teamwork, so be ready to talk about how you've worked with others in past roles. Discuss how you’ve collaborated with technical teams or shared insights to improve processes or products.
✨Prepare for Problem-Solving Scenarios
Expect to face hypothetical scenarios during the interview. Practice articulating your thought process when diagnosing problems and how you would approach finding solutions in a field service context.
