Appeals and Compliance Support Specialist
Appeals and Compliance Support Specialist

Appeals and Compliance Support Specialist

Entry level 20400 - 29600 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Process parking contraventions and ensure compliance in a fast-paced environment.
  • Company: Join an award-winning tech company transforming urban mobility and parking experiences.
  • Benefits: Enjoy hybrid work, competitive salary, structured training, and career advancement opportunities.
  • Why this job: Be part of a dynamic team making a real impact in a top UK startup.
  • Qualifications: Basic computer skills, attention to detail, adaptability, and organisational abilities are essential.
  • Other info: Weekly team lunches and regular social events create a fun, collaborative culture.

The predicted salary is between 20400 - 29600 £ per year.

On behalf of our client, a tech-led, award-winning company who is driving a change in the parking industry and reimagining urban mobility, we are currently looking for a detail-oriented and reliable Appeals and Compliance Support Specialist to join their growing team. Their mission is simple but powerful: to transform parking into a seamless, automated experience, paving the way for smarter, more sustainable cities. With recent recognition as PayTech Company of the Year, a place among Deloitte’s Top 50 Fastest Growing Tech Companies in the UK, and significant VC/PE investment, they’re scaling rapidly.

Role Overview: This entry-level role is an excellent opportunity for a junior professional or fresh graduate looking to start a career in a fast-paced, tech-driven environment. As an Appeals and Compliance Support Specialist, you will process parking contraventions, ensuring accuracy and compliance while contributing to the smooth operation of the company's enforcement systems. The position offers hybrid working conditions, structured training, and opportunities for career advancement.

Key Responsibilities:

  • Enforcement Administration: Manage the enforcement process from start to finish using specialist software, ensuring all steps are completed accurately and on time.
  • Case Management: Work closely with the team to address and resolve a high volume of cases, meeting deadlines and maintaining compliance standards.
  • Multi-Faceted Environment: Operate effectively across a variety of topics and systems, adapting quickly to changes and new challenges.
  • Deadline Management: Ensure all tasks and cases are completed within established timelines, maintaining the highest level of accuracy and professionalism.

Skills & Qualifications:

  • Computer Proficiency: Comfortable using computers and familiar with software interfaces, including basic knowledge of Excel and Word.
  • Attention to Detail: Strong focus on accuracy and the ability to work methodically.
  • Adaptability: Willingness to learn new systems and follow company-specific processes.
  • Organizational Skills: Excellent time management and organizational abilities to handle competing priorities effectively.
  • Administrative Experience: Proven experience in an administrative role, ideally in a fast-paced, high-volume environment is not a must but would be considered a big plus.

What They Offer?

  • Hybrid Work Environment: Work 2-3 days per week from the office in Croydon, with flexibility to work remotely.
  • Competitive Salary: Entry-level position offering a gross salary of £25,400 per year.
  • Structured Training: Comprehensive training provided to ensure success in the role.
  • Career Development: Opportunities for growth and advancement within the company.
  • Team Culture: Weekly team lunches on Mondays and regular company social events, fostering a collaborative and enjoyable work atmosphere.
  • Dynamic Start-Up Environment: The chance to work at one of the UK’s top startups, making a tangible impact in a company that is shaping the future of urban mobility.

Why Join?

This role offers a chance to join a company at the forefront of transforming its industry. With a focus on innovation, accuracy, and operational excellence, this position is perfect for individuals eager to learn, grow, and contribute to the success of a dynamic team. If you’re a motivated individual with a keen eye for detail and a willingness to learn, apply today and take the first step in your career!

Appeals and Compliance Support Specialist employer: Berg Search

Join a tech-led, award-winning company that is revolutionising the parking industry and urban mobility. With a dynamic start-up environment in Croydon, you will benefit from a hybrid work model, competitive salary, and structured training, all while being part of a collaborative team culture that values innovation and employee growth. This is an excellent opportunity for those looking to make a meaningful impact in a rapidly scaling organisation recognised as one of the UK's top startups.
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Contact Detail:

Berg Search Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Appeals and Compliance Support Specialist

✨Tip Number 1

Familiarise yourself with the parking industry and urban mobility trends. Understanding the challenges and innovations in this field will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.

✨Tip Number 2

Network with professionals in the tech and parking sectors. Attend industry events or join relevant online forums to connect with people who can provide insights about the company and potentially refer you for the position.

✨Tip Number 3

Prepare for the interview by practising common questions related to compliance and case management. Think of examples from your past experiences that showcase your attention to detail and ability to manage deadlines effectively.

✨Tip Number 4

Showcase your adaptability by discussing any experiences where you had to learn new systems or processes quickly. This will highlight your readiness to thrive in a fast-paced, dynamic environment like the one at StudySmarter.

We think you need these skills to ace Appeals and Compliance Support Specialist

Attention to Detail
Organisational Skills
Time Management
Computer Proficiency
Basic Excel Knowledge
Basic Word Knowledge
Adaptability
Case Management
Administrative Experience
Problem-Solving Skills
Communication Skills
Ability to Work Under Pressure
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the role of Appeals and Compliance Support Specialist. Emphasise your attention to detail, organisational skills, and any administrative experience you may have.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of the job description that excite you and explain how your background makes you a great fit for their team.

Highlight Technical Skills: Since the role involves using specialist software, mention any relevant computer proficiency you possess, especially in Excel and Word. If you have experience with similar software, be sure to include that as well.

Showcase Adaptability: In your application, provide examples of how you've successfully adapted to new systems or processes in previous roles or during your studies. This will demonstrate your willingness to learn and thrive in a fast-paced environment.

How to prepare for a job interview at Berg Search

✨Show Your Attention to Detail

As an Appeals and Compliance Support Specialist, attention to detail is crucial. Be prepared to discuss examples from your past experiences where you demonstrated accuracy in your work, whether in academic projects or previous jobs.

✨Familiarise Yourself with the Company

Research the company’s mission and recent achievements, such as their recognition as PayTech Company of the Year. This will show your genuine interest in the role and help you align your answers with their values during the interview.

✨Demonstrate Adaptability

The role requires operating across various topics and systems. Prepare to share instances where you successfully adapted to new challenges or learned new processes quickly, showcasing your flexibility and willingness to grow.

✨Highlight Your Organisational Skills

With a focus on deadline management, it’s important to convey your organisational abilities. Discuss how you prioritise tasks and manage your time effectively, especially in high-pressure situations, to ensure all responsibilities are met on time.

Appeals and Compliance Support Specialist
Berg Search
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  • Appeals and Compliance Support Specialist

    Entry level
    20400 - 29600 £ / year (est.)

    Application deadline: 2027-06-22

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    Berg Search

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