At a Glance
- Tasks: Keep our hotel sparkling clean and enhance guest experiences daily.
- Company: Join the HALL Park Hotel, part of the prestigious Autograph Collection.
- Benefits: Enjoy flexible hours, a supportive team, and opportunities for growth.
- Why this job: Be part of a vibrant team that values cleanliness and guest satisfaction.
- Qualifications: Fluency in English and a knack for organisation are key.
- Other info: Must be ready to work evenings and weekends; safety gear provided.
The predicted salary is between 24000 - 36000 £ per year.
POSITION SUMMARY: To clean all areas of the hotel thoroughly, with the key aim of enhancing the guest experience by having excellent standards of hotel cleanliness. Responsible for reporting any maintenance problems and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.
Work Environment: Guest Rooms, Guest and Service Corridors, Housekeeping Office. Job may involve working:
- Under variable temperature conditions (or extreme heat or cold).
- Under variable noise levels.
- Around fumes and/or odor hazards.
- Around dust and/or mite hazards.
- Around chemicals.
- Around bio-hazards.
Responsibilities:
- Clean and disinfect assigned guestrooms including bathrooms.
- Dust furniture; vacuum carpeting, area rugs, draperies and upholstered furniture; make beds and change sheets; sweep, mop and wash floors; pick up debris and empty trash containers.
- Spot cleans walls and doors as required.
- Tidies guest's personal belongings as required.
- Clean public spaces as needed.
- Restock towels and all supplies that are needed in the rooms.
- Replace facial, toilet tissue and bathroom amenities in correct amount and location.
- Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and Company safety/sanitation requirements.
- Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
- Maintains cart and linen rooms in a safe and orderly fashion.
- Report all maintenance problems for guest satisfaction.
- Responsible for keys assigned to them.
- Responsible for turning in all lost and found articles to the Housekeeping Office to be logged.
- Comply with all Company policies and procedures, including all safety and sanitation policies.
- Works in a safe manner when handling heavy loads or heavily soiled linen, including using PPE’s.
- Report accidents, injuries, and unsafe work conditions to manager.
- Ensure uniform and personal appearance are clean and professional.
- Understands the emergency procedures for the Housekeeping department and the entire Hotel.
- May be required to work evenings, weekends, and/or overtime.
- Additional tasks and responsibilities may be assigned at the discretion of the manager.
Requirements:
QUALIFICATIONS:
- Desirable: fluency in English
- Organizational skills.
- Ability to follow instructions accurately.
- Ability to work with a minimum of supervision.
- Ability to maintain excellent attendance and punctuality.
- Ability to be well groomed, clean and neat.
- Experience: Previous Housekeeping experience helpful.
PHYSICAL DEMANDS:
- Perform strenuous activities such as standing for extended periods (over 4 hours a day); walking (over 4 hours a day); stooping, bending, kneeling, crouching, pushing, pulling, twisting (over 4 hours a day); and manipulating large and small objects.
- Carrying or lifting 50 lbs.
- Repetitive tasks.
- Fast-paced work environment.
Required Personal Protective Equipment: Closed toe, non-canvas and non-skid soled shoes.
Room Attendant (Full Time) - HALL Park Hotel, Autograph Collection06/6/2025 employer: Coury Hospitality
Contact Detail:
Coury Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant (Full Time) - HALL Park Hotel, Autograph Collection06/6/2025
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and protocols used in hotels. Understanding the importance of cleanliness and guest satisfaction will help you stand out during any interviews.
✨Tip Number 2
Showcase your organisational skills by preparing a list of tasks you can efficiently manage in a busy environment. This will demonstrate your ability to handle the fast-paced nature of the role.
✨Tip Number 3
Practice your communication skills, especially in English, as fluency is desirable for this position. Being able to effectively communicate with guests and team members is crucial.
✨Tip Number 4
Be ready to discuss your previous housekeeping experience, if any, and how it has prepared you for this role. Highlighting relevant experiences can make a significant difference in your application.
We think you need these skills to ace Room Attendant (Full Time) - HALL Park Hotel, Autograph Collection06/6/2025
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Room Attendant. Familiarise yourself with the tasks involved, such as cleaning guest rooms and handling maintenance issues.
Tailor Your CV: Highlight any relevant experience in housekeeping or similar roles in your CV. Emphasise your organisational skills, ability to follow instructions, and any previous experience that showcases your attention to detail.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the position. Mention why you want to work at HALL Park Hotel and how your skills align with their expectations for a Room Attendant.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates professionalism and attention to detail, which is crucial for this role.
How to prepare for a job interview at Coury Hospitality
✨Show Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, highlight your ability to notice small things that others might overlook, such as dust or misplaced items. Share examples from previous experiences where your keen eye made a difference.
✨Demonstrate Your Organisational Skills
The role requires excellent organisational skills. Be prepared to discuss how you prioritise tasks and manage your time effectively. You could mention specific strategies you use to keep your work area tidy and efficient.
✨Emphasise Your Customer Service Skills
Since you'll be interacting with guests, it's important to showcase your customer service abilities. Talk about any past experiences where you handled guest requests or complaints successfully, ensuring their satisfaction.
✨Prepare for Physical Demands
This job can be physically demanding, so be ready to discuss your stamina and ability to perform strenuous activities. Mention any relevant experience that demonstrates your capability to handle the physical aspects of the role.