Senior Service Advisor

Join to apply for the Senior Service Advisor role at Sytner Group 1 week ago Be among the first 25 applicants Join to apply for the Senior Service Advisor role at Sytner Group About The Role We have an excellent opportunity available for a motivated Senior Service Advisor to join our team at Sytner Select Bristol. About The Role We have an excellent opportunity available for a motivated Senior Service Advisor to join our team at Sytner Select Bristol. As a Sytner Senior Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you\’ll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Senior Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About You Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. When applying for this role please consider that we require candidates to have Service Advisor experience within the automotive industry as a threshold level of prior exposure and participation. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement – 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual\’s unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on… We represent over 23 of the world\’s most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey. Apply Now Loading… Close map Location Sytner Select Bristol Bolingbroke Wy., Filton, Bristol, United Kingdom, BS34 6FE Loading… Open In Google Maps Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Other Industries Retail Motor Vehicles Referrals increase your chances of interviewing at Sytner Group by 2x Sign in to set job alerts for “Service Advisor” roles. Whiteley, England, United Kingdom 6 days ago Portsmouth, England, United Kingdom 4 weeks ago Navy Command Future Support Acquisition In Service Support Capability Manager Portsmouth, England, United Kingdom 8 hours ago Customer Resolution Advisor (12 month FTC) Portsmouth, England, United Kingdom 1 day ago Customer Resolution Advisor (8 month FTC) Portsmouth, England, United Kingdom 21 hours ago Portsmouth, England, United Kingdom 1 week ago Gosport, England, United Kingdom 4 days ago Gosport, England, United Kingdom 2 weeks ago Southsea, England, United Kingdom 3 weeks ago Portsmouth, England, United Kingdom 1 week ago Gosport, England, United Kingdom 3 weeks ago Fareham, England, United Kingdom 4 days ago Fareham, England, United Kingdom 1 week ago Portsmouth, England, United Kingdom 1 week ago Portsmouth, England, United Kingdom 6 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr